New Feature: Added a hint if you are using an unsupported browser
New Feature: Troubleshooting tooltip when your microphone has no signal
When you turn your mic on, but your computer doesn’t “hear” any noise from you, it will check in with you to see if your Mic is working. You’ll also be presented with a “Troubleshoot” option, which will take you to the Remo Mic and Cam geartest page.
Upgraded: Event countdown timer
The event countdown timer was bothering some customers, especially during event setup and over multi-day events. So we made some improvements according to your feedback.
- the timer does not show if the event hasn’t started.
- the timer only appears when there are 60 minutes or less until the end of the event.
- when the event ends, the timer shows 00:00:00 in red, notifying everyone still in the event that the event is over.
Upgraded: Mic-Cam selector
Now you’ll always see the Mic and Cam selector triangles even if you have only one device
Upgraded: Agenda button feature
Now, the Agenda feature only shows up when you need it. If you’ve placed items on the Agenda, you and your guests will see the Agenda button in your event. If there’s nothing on the Agenda, the button won’t appear.
No Agenda Button!
Upgraded: In-app Guest onboarding sequence
Previously when guests registered for an event, they were shown an onboarding sequence that started with an image of a door and some text. We’ve removed that first image to make onboarding smoother and faster for guests.
Upgraded: “Your microphone is muted” reminder
Previously Remo would remind you that your mic was muted every two minutes.
We’ve upgraded the reminder to show only once after:
- the user refreshes their browser.
- the user mutes their mic.
- the video camera is turned off and then on again.
Upgraded: The “Share Screen” button location on the toolbar
We’ve moved the “Share Screen” button very slightly on the toolbar.
Before this release, it was here:
Now, you’ll find it here
Relevant Bug Fixes
Fixed: Hosts couldn’t remove guests from the event space
This bug has been fixed.
Fixed: recording suddenly stop issue
Event Video Recording would stop suddenly soon after starting. This bug has been fixed.
Fixed: Settings were not reset when a trial account ended
This bug meant that users could continue to use various custom settings, even though the trial period had expired.
With this bug fix, when a trial account ends following things will be reset and no longer accessible:
- Exit URL
- Custom Domain
- Custom Branding
Fixed: HD event recording storage was not emptied when an event was archived
Previously, when Hosts deleted event recordings, Remo did not free up the storage space taken up by the deleted event.
Now, if the recording is deleted, the host will immediately have access to freed up storage space. Also, if an event is deleted, the recordings connected to that event will be deleted.
Fixed: Error when adding existing attendee as speaker/helper/guest
Previously when an existing attendee was added as Speaker, Event Manager, or Guest, the error below would appear. This bug is fixed.
Fixed: Speakers were showing up as Hosts
Previously, Remo gave Speakers Host privileges and Host-stars on their avatars. This bug has been fixed.