Is Remo Secure for my Event?

You book front row tickets to see BTS, as you enter the arena you find your seats are already occupied. You cross check your tickets and it definitely reads 22A and 22B. The intruders sitting at your seat don’t have a ticket but somehow managed to bypass security.

You call on security to manage the situation.

Once security staff come over, the intruders get up and leave.

But what if this was an online event? 

Is the same level of security guaranteed?

The recent Zoombombing incidents where intruders hijacked virtual meetings popularised the importance of securing online meetings. During a CNN interview Zoom CEO Eric Yuan admitted “We learned our lesson.” 

Online event security, is also a popular question at Remo. With online meetings and events at an all time high, how do security measures stack up to prevent intruders?

Providing a high level of security is a huge priority at Remo. Event organisers have full control to ensure intruders are locked out. 

Here are 10 ways to secure your event on Remo:


1. Use private events

When registering for an event on Remo, each user creates an individual account. This prevents unauthorised access to your online event. Each account is matched to the email used for registration. 


2. Do not share meeting links

Keeping the event private, will ensure no one in the public domain will have access to your event. Do not share a public event link since this will enable unauthorized access by hackers and trolls. 


3. Enable the host to start the meeting

Starting an event without the host and before the scheduled start time risks uninvited guests causing a scene inside your event space. Update your event settings to reflect the correct start time of your event. 


4. Invite event managers

Running an online event is a lot of work. During an event you are likely to miss unusual user activity. For this reason we recommend inviting colleagues or even an event manager to support your events and assist in filtering out users displaying ambiguous behaviour.


5. Remove and block intruders

You sold 20 tickets to your event, but then you find 23 users active inside your event. What do you do? You have two options, either remove the uninvited guest from your event. Alternatively you can block the guest from continuing to gate crash your event.


6. Mute all participants

During conversation mode all admins can use the ‘Mute All’ feature found at the bottom of the screen. This feature is enabled automatically once all users enter a live broadcast during presentation mode. 


7. Control screen share

When a speaker is broadcasting in presentation mode, the ‘Share Screen’ feature is only accessible to the speaker or event host. Guests have no access to use the “sharing screen” feature during a live broadcast. 


8. Don’t fall for fake Remo apps or downloads

Remo is accessible on your desktop and in beta on your iphone or android phone. There are no Remo apps and no downloads. If you are requested to download a Remo App or other type of download, report this to our team.


9. Review users

Inside your event settings, under ‘Attendees’ you can cross check whether the registered users and the users attending your event are the same. If you notice anything abnormal, address this with the user right away. The registered email address must be the same when a user logs into an event, unless they are invited. 


10. Close your event if it finishes early

If your event closes earlier than scheduled, go into your event settings and click on ‘Prepare’, and ‘Event Details’ on the menu to the left. Here is where you can adjust the end time end of your event, to prevent intruders from accessing your event after you’ve all left. 


We designed the above 10 ways to increase the level of security for your online events hosted on Remo. If there are any additional features you would like to see, we would love to hear them.

Are you ready to launch your event on Remo?

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