Upgrading your account is easy. Just open your account settings on the "My Events" page. Click “Plan and Billing” and then press “Change Plan.”
Just make sure that you are an account administrator to upgrade your account.
Still have questions? Chat with a sales representative now.
The right plan for you is the one that will accommodate: the number of guests you’re expecting at your event, how many event managers you’d like to have on your team at the event, and how many separate buildings you’d like to have available simultaneously. You can compare Remo Conference plans here.
Currently, Remo is only available in English. However, we have resources and representatives that can provide support in Japanese, Spanish, and French.
Our customers use Remo for all kinds of events, from multi-day events with thousands of people to happy hours and smaller networking events. Workshops, escape rooms, conferences, and murder mystery games are just a few of the many use cases Remo is used for every day.
You can set up your first test event in 10 mins or less, and you’ll get faster the more you do it.
We have an automated guide that will walk you through the steps. Or you can use a template event available in the new user onboarding guide to get started even faster.
We recommend setting up a few trial events before your actual event so that you know what to expect.
We ensure the security of all of our guests by adhering to data minimization: We collect as little data as possible to provide our services. For the data that we do receive, we protect it through the use of vendors that employ the highest security standards, such as Google Cloud and Amazon Web Services.
We’re constantly updating what’s possible on Remo. Currently, you can use laptops, desktop computers, and mobile devices.
Yes, you can create a unique event experience for your guests by customizing your event floor plan, sponsor banners, landing pages, and even using your own logo to brand your event space.
Yes, it’s easy; just make sure to change your plan at least 48 hours before your event to ensure that our system makes the necessary adjustments for your events.
You’ll only be charged the difference between your original plan and your new plan from the day you upgraded until the end of your billing cycle. Which means the subscription amount is prorated for that period in the billing cycle.
After you’ve upgraded your plan, it will auto-renew at the upgraded price each new billing cycle (monthly or annually).
If you need to cancel your plan, we have a brief article with instructions for you here.