Remo Training

Let’s build your first event together. Once you login, you’ll be directed to your “my event” landing page. Click on Create Event to start building out your first event. Your first decision is will your event be public or private. For this demonstration, we will be choosing a Public Event. We will discuss Private Events in Remo 201.

Next, we will input our event title. The title is important because it will become part of your event URL – This cannot be changed once it’s published. Next, type in a catchy event tagline (a one sentence summary). Then select the start and end date and time for your event, making sure that you stay within the parameters of what your plan allows. To brand your event landing page, you can change the image into either your corporate logo or your event cover art, making sure it was created as 780 by 490 pixels, and less than 1 MB. This can be a static image or a .GIF, and one has been included for this demo. Finally, we’re going to put in a really awesome event page description that tells your guests a little bit about your event. Reminder: Everything we’ve created here is going to be the event landing page for rsvps and for sign-in.

Next, we choose the floor plan. You can get a customized look by using a custom floor plan, which we will discuss in Remo 201. Our current Remo floor plans that come standard are located in these tabs. They have a variety of different table sizes and varying numbers of banners. In order to choose the one that you wish, you can see the full preview by checking on the eye. Click the select button to use the floor plan that you want. Next, input your expected guest capacity. The system will automatically show how many floors will be needed. The left billboard is video only. The right billboard is text only. Text will be displayed as a header and bullets.

Next, we’ll talk about our sponsor banners. Sponsor banners can be used for a variety of different things – such as recognizing your sponsors with a redirect to their website. They can be used for floor plan decoration. They can form a bridge to navigate between concurrent events (more on this in remo 201). To create a banner, click on add sponsor and create a banner title. Then you will upload the outside banner image that will display on your floor plan. Note – depending on the chosen floor plan, this image size can change. Hover over the preview to make sure your image loaded correctly. For the inside of your banner, you can use a video or link to a web image, or upload your own static or .GIF image. The call to action button should tell your guest what they should do when they click (very short text). In this field, you can either put in a url link for redirect or you can leave this field empty. Last you’re going to select what banner location you would like this to be displayed in. Click save sponsor. You can continue the same process to add more sponsor banners or we can move on.

Next, we’re going to be inviting all of our speakers. You can either type in emails manually or you can cut and paste up to 10 speaker emails at a time. Hit return for the system to recognize the emails. Then save. This will automatically send an email to this speaker so that they can accept that email and have the listed email be recognized at login as a speaker. If you wish to invite guests from the system: They can be sent event reminder emails or you can toggle this off if you wish to do that on your own. In the same way as speakers, you can type in emails or cut and paste up to 200 guests at a time. Finally, you can select to have an initial invitation email sent to your guests with the event link or you can do this on your own. Note, these emails are not customizable.

Finally, we’re going to show a welcome message. This is the last thing that guests see as they enter your event so you can customize the text, the image, or video with the most important items your guests need to know about your event. For Remo 101 purposes, we will go to summary and publish our first event!

When your event has been published, the system will take you back to the My events page, where you can view the landing page we just created, which is what your guests will see if they register for your event in advance, and the page they will use to join your event. Share this event feature will not be present if your event is private.

Navigate back by using the 3 bars to My Events. Scroll down to your upcoming events to find the one we just created. The 3 line buttons will open a dropdown to enter event. When you click enter event, you’ll be directed to the geartest, which is a test to check your compatibility for your microphone, your camera, your speakers, and your browser, or your system. If it does not pass, click to try again.

The next page will be your floor plan, but the hello and welcome message that we built during our setup section will pop up as a greeting. Click close and your floor plan will display.

Let’s explore the floor plan and layout that you created in the first section and learn some of the features.

The floor plan may not be visible the same way on all screens. To maneuver, you will left-click your mouse and drag the screen and you can use the wheel to zoom in and zoom out. The floor indicator on the left is our elevator and it will allow your guests to move between the floors of your event.

The three lines at the top are your control menu where you’re able to access your event settings so that if you need to make changes to your event this is your easy shortcut.

The left billboard and the right billboard that you created are here. This is the banner that you created in Step 1. If you click on it you’ll be able to see the inside. If you have a call to action that’s linked you’ll click this button to move to that new link.

Your bar at the bottom controls some of the features. Only event hosts are able to click into presentation mode so this will not be displayed on your guests’ bar. Your camera and your microphone on and off buttons are here. The chat feature, lobby, and share screen will be discussed in the next session. And under more you’ll find announcements, whiteboard, timer, mute table, and shuffle guests. Announcements, timer, mute table, and shuffle guests are only options for the host.

My avatar is my profile and if you notice there is a star, which indicates that I am a host. If I’d like to change my profile I simply go up to the right corner, I click on my profile where I can edit and update my profile picture and any information that I would like to provide. Once my changes are saved I can left-click on my avatar and I will see my business card.

When I am at a table, I can only hear the conversation that is happening at my table. To move tables, I hover my mouse over an open spot and I double click to join.

The chat feature. With the chat feature, you can text and share documents. Use the general chat to talk to everybody in the building. You can chat only to the individuals at your table (these messages will disappear when you move from table to table). And, you can also message an individual privately. Through the chat feature, you are able to upload documents, you can use emojis, or you can send text. And at the end of the event you are able to download your chat by using the export chat feature. This is not available in table chat. Another way you can access the chat feature is by hovering over the business card, and use the message feature to message someone privately.

There is one special section of the floor plan that is unique to the others. This is your green room. The green room is only accessible to event hosts, speakers, and by any guests that you specifically invite. This is the only room that is locked to guests.

The announcements tab is used when you wish to make an announcement to everyone in the event building at the exact same time. Hyperlinks can be included. You’ll click announce and then you’ll hear a ping that gets everyone’s attention. One good practice is to copy and paste the announcement into the general chat in case someone may have missed it. Under the More tab, the whiteboard, the timer, and shuffle guests will be discussed in Remo 201.

If you need assistance during your event, you can click the need help tab which is in the lower-left hand corner of the screen. This is the fastest way for you and your guests to get assistance during your event.

You can get help in 2 ways:
Number 1, search the frequently asked questions by category or by keyword. You’ll find a lot of articles that are common to troubleshooting issues that you may need during an event.
The second way is if you need something a little faster, you can direct message one of our live chat support agents 24/7 via the chat feature box. For non-emergent issues, please email success@virtual.events.com.

For more information on reporting errors, please check out our help article here.

As we can see in conversation mode, when we sit at a table we have all of our tiled videos at the very top of the screen. If I’d like to see somebody’s video a little bit larger, I can click on it and pop it out. If I’d like to see everybody’s a little larger, I can select tile view and there I see everyone larger. If I’d like to see the floor and get back to the smaller screen, I hit back to floor.

As we discussed earlier about how you can only hear conversations at the table. If I jump away, I can no longer hear anything that’s going on at the table I left. And as I come back, the table chat has reset and the conversation has disappeared.

We can move into Presentation Mode by clicking the icon on our lower bar here. Remo will give you the option of a 30 second delay or start now. The 30 second delay will allow your participants to be able to wrap up their conversations. Chat will not be accessible during the countdown.

In Presentation Mode, you first have the option to record your presentation. To come on stage you turn on your microphone and your camera (if it’s not automatically done so). The chat feature looks very similar to the same one in conversation mode, where you have general chat, table chat, and private chat. The participants list will show your hosts, speakers, and attendees. The blue icon indicates who has permissions to come on stage. If you’d like to have one of your attendees come on stage, you click the blue icon to give permissions. When they accept the invitation, they’ll turn on their microphone and camera. And when they’re finished asking their question or with their part of the presentation, they can turn the microphone and camera off to be removed from stage. You can remove the guest’s permissions at any time by clicking the blue icon.

One of my favorite features is the Q&A feature. Q&A will allow anyone to ask questions or give you the ability to conduct a poll. If your audience members have questions (and many of them will have the same question), the questions can be placed here so they aren’t lost in chat. Questions can be upvoted so you better understand the audience’s priorities. Once you finish answering a question, you can hit the check mark on the right, and the question will disappear. This lets you facilitate your Q&A portion a lot easier.

If you wish to show a video, you can click share video. Click share video and paste in the url. Once you hit play now, the video will auto play. Once the video has finished, click the share video button icon again and it will go away. The share screen feature will allow you to share screens either from an application window, such as powerpoint, or you can share a browser tab. We have two views to choose from. In “focus view”, the speakers video box will move to the side while the screen share becomes the larger focus. You can toggle to “tile view” by clicking on this icon at the bottom if you wish to keep your video box and the shared screen box the same size. To end the share screen, click the green share monitor icon and the video will go back to normal size.

Another feature in Presentation Mode that we can use is the raised hands feature. If your audience has a question or if you would like to have some instant feedback you can say please raise your hand. You will see a hand icon next to the guest name in the participant tab. Click on unraise all hands to clear out the raised hands. The whiteboard and the timer feature will be discussed in Remo 201.

When you are finished with Presentation Mode, you’re going to click present off you’re going to choose “yes I want to go back to the floor”. The system will end your recording if you are recording. You will be returned to Conversation Mode and will be at the same table you were before.

When your event has concluded, you can navigate back to your event settings tab to the post event section. This is where you can export the guest list of everyone who attended your event in a CSV format. You can also export any of the questions that were submitted during the presentation, and you can download the recordings that you made. The system does keep track of how many megabytes that you have used if your plan has a limitation.

You can also go back into your sponsor banner tab and download the metrics in a CSV format of every individual who clicked the banner to provide ROI back to your sponsors. This will include the name and the email address of the individuals who clicked.

We will next look at your event from your guest’s perspective. When a guest comes to your landing page, they’ll be asked to sign in for the event. Speakers will have their own join button. Anyone without an existing remo account will be asked to create a unique login of an email, password, and their name. This is for security and to help you track your event metrics.

The system will then forward your guests to a mini tutorial, showing them the basics about how to move tables and how to turn on/off their microphone and camera. They can also set up their profile card here before they enter the event. The last step is the gear test where their microphone, camera, speaker, browsers, and systems will be checked for compatibility. This tool currently does not check for firewall or vpn issues.

Once redirected into your event they will also be able to go to the upper right hand corner and update their profile if they did not do so already. If you notice the guest control bar at the bottom looks a little different than yours. Guests have the camera, the microphone, the chat, the share screen, and the whiteboard features. However, they also have a quit event button. This quit event button is important for two reasons: Number 1, if you encourage your guests to use the quit event button, you can redirect them (on certain remo subscriptions) to a unique url that you set up inside your master account settings tab. You can redirect them to your webpage or an exit survey for feedback on your event. Number 2, using quit event will also help you capture more accurate data about when your guests have entered and left your event. It will also prevent ghost avatars that may occur if a guest closes the browser instead of using quit event.

Account owners are the highest level of team member access to Remo. They are able to control company information, update the plan and billing, assign team members, redirect the exit page, upload floor plans, manage white-labelling, and Single Sign On. To access the Account Owner tab, navigate to the settings tab by using the three hamburger lines in the upper left-hand corner of your screen and select account settings.

Once inside the settings, the Account Owner will see more tabs and will be on the landing page for the company. This is where the owner will be able to update the company name and set the company thumbnail photo (we recommended 1080×1080 p and 1MB for the file size).

Next is one of the most important features – assigning Team Members. Each plan allows for a set amount of Team Members, which can be Managers or Assistants. The information popup will show how many your plan allows and this number indicates the plan max as well. The number to the left will show how many slots have been used.  Account Owners do NOT count against this total. To add Team Members, click the button and type in the exact email that the Team Member will  use to access Remo and select the access level. An Event Manager has the next highest level of control in an account. They can create and delete events, they can see/modify all the events in the account and download recordings, but they cannot see things in these tabs. Event Assistants are the next lower level of access, they are able to manage only those events to which they are assigned. They cannot create or delete events. They cannot see events that are inside the account that they are not assigned to, and they cannot download any recordings. They are able to modify and manage their assigned events in the same way an Owner or Manager can. All 3 Team Member types are labelled as Hosts in the event, and will receive the star on their avatar. When assigning an Event Assistant, choose which events in the account they are assigned to. Managers and Assistants can have permissions deleted by the Account Owner at any time. When a Team Member is added, the number will reflect the addition. And, when a Team Member is taken away, it will reflect the subtraction.

Whitelabelling Custom Domains. The event URL can be changed from live.remo.co to a custom domain on certain paid plans to further your company branding. We have provided a link to walk through this in more detail. By clicking this blue box, paid plan owners can remove Remo branding and icons, and replace it with the company’s thumbnail logo assigned at the top of this page.

And finally, with certain paid plans, guests can be redirected to any external website of choice when they use the “quit event” button inside the event. This redirect will be the same for ALL of the events in the account, and cannot be customized uniquely per event. If not modified, guests will be directed to the default Remo page listed here.

Under the Plan tab, Owners can self-service modify and update plan and billing information. Here, the plan can be upgraded or downgraded, billing history can be viewed, payment methods updated, and subscriptions cancelled. Although there is a space for updating the account information, we do ask that you send an email to success@virtual.events.com to change any of the owner details, and any of the company information that is listed here. We also ask you to send an email if you’d like to have a one time upgrade or downgrade for your account for an event.

Custom Floor Plans are a distinguishing feature of Remo and Owners will be able to upload plans in this section. More information about how to create a Custom Floor Plan is available at this link as well as in our Remo 301 Masterclass – Creating Custom Floor Plans. We have Custom Floor Plan Designers available in our Remo Marketplace as well.

Remo supports SAML Single Sign On which can be configured in this tab. Information that is required to configure your SSO is inside of this blue information prompt. If you have questions about SSO set up, please send an email to support@virtual.events.com, and we’ll be happy to help.

Welcome to Remo 201 in this series. We’ll take what we learned in Remo 101 and learn more features and how to create a more enhanced event experience for your guests.

If you want to have a more interactive experience, please join us in our success labs, masterclasses, or workshops. Masterclass and workshop recordings can be accessed on our website through the Remo academy or in the Remo Revolution Community. Masterclasses are held on topics such as event use case tips and tricks, specific features how-tos or other content related to virtual events.

Let’s begin Remo 201.

In Remo 101, we learned about basic features that you need to create a basic event. In 201, I’ll show you features that will take your event to the next level.

Starting on your bottom white toolbar, in between the cam and mic buttons is a triangle that if you click up, you can adjust the aspect ratio of your camera feed, add a virtual background, or select your input if you have multiple or virtual cameras. The lobby will be discussed in its own Remo 201 video.

Under the more tab, you can open the whiteboard for yourself at your table. The whiteboards are powered by Miro. When they open, there will be a prompt that this board will be deleted in 24 hours. If you’re using the whiteboard for guest collaboration or games for a one-time event that doesn’t last more than 24 hours, there is nothing more you need to do. If you wish to have your whiteboards last longer than 24 hours, you need to go sign up with Miro for a free or paid subscription. Once logged into Miro, hosts can import a board from their Miro account by clicking this down button and selecting the board from the pop-up screen. Set the level of access by choosing if someone can freely edit or draw on the board, comment only, or have it be a read-only board. Once you select, it will automatically import from your Miro account into Remo. If you see a screen that says this board has expired, and you have a Miro account, you can click the import icon and click on a new board to refresh the whiteboard back to its clean, blank state. We have in-depth whiteboard masterclasses linked in the academy.

Next is the timer. If you have a speed session that you need to keep track of, or if you have a Q and a session that you want to make sure stays on track, you can use the timer feature in conversation or presentation mode to help stay on time. Set how many sessions you need, how long they should last, and how long the breaks between each session will be. Click set. And when you’re ready, click the play button. The timer will silently count down the change from green to yellow, reset, pause based on the time between sessions, and then start automatically on the next round. When the timer completes its final cycle, it will turn red. To clear the timer when finished, select the timer from the more tab.

Next is shuffle guests, which automatically changes all guests within their floor to new tables to meet new connections and network. This will not shuffle individuals in and out of the locked green room. There is a minimum of 6 guests needed for the feature to operate. Once started, there will be a 30 second countdown, giving your guests a warning, they should wrap up their conversations because the seat shuffling is about to begin. If at any time, you wish to stop the shuffle before the 30 seconds expires, click Cancel. The feature shuffle is one-time per use. If you wish to have more shuffling, you need to repeat the process each time. Once the timer hits 0, the avatars will be shuffled throughout the same floor in the event space.

If you lose track of where you are, you can use the bull’s eye icon located on the left-hand side of the screen to zoom in for where am I. Use the minus to zoom back out, or use your mouse wheel. One additional feature is activated by hovering your mouse over an avatar and then right-clicking, this displays a dropdown that for hosts will show they can invite this guest to the green room, they can remove the guest from the space or block them from returning. Hosts and Guests can invite someone who is not at their table to join them by using the Get option or by sending that individual a private direct message. Guests see the same features when right-clicking, except for the remove and invite to green room options. Using the left mouse click this will display the guest’s profile card.

Enhance the interactive experience for speakers and audiences using Audience view and Remojis. Audience view is the two row of guest avatars that sits directly beneath the stage area. The number of avatars displayed varies on your screen size and if you have your chat open or closed. This pairs with the Remojis in the lower right screen area. When a guest clicks a Remoji reaction, their avatar becomes that Remoji. This is great to help your host feel connected to the audience and for the audience to give instant feedback to your speaker. Guests can be directed to all hit their clap remojis to welcome or congratulate someone, further humanizing the experience.

If a user wishes to see more of the screen and not the audience view, they can, on their own, click the icon at the bottom of their screen with three heads and a screen to hide the rows. Then when somebody clicks a remoji, it will float up to the top of the screen on the right hand side of the chat box.

If you, as a host, do not wish to have the Audience view or the Remojis visible to your guests, in your events settings, you can select the Extras tab and turn off one or both of the tabs.

If a guest has a question, or if you wish to conduct an informal poll, the guests have a raise hand button on their toolbar. When a guest raises their hand, they move out of the standard attendee section and into a requests section in the participants tab. You will also see a pop-up at the top of your screen letting you know that there are hands raised, which is helpful if you have audience view off or closed.

Stage access is not available to guests unless you give them the permissions. These are granted by selecting the speaker icon next to their name. You will be asked to confirm if you wish to grant access. The system will prompt the guest to turn on their microphone and camera so they can then access the stage. Hosts maintain control of the mic, cam, and screenshare of anyone onstage. Access these controls using the three dot button on the far right side of the person’s name in the participants tab. You can turn off their video, mute their mic, and remove attendees from the stage by revoking their rights to turn on their cam and mics.

When you wish to share your screen, the system auto sets to focus mode, but hosts can change the view back to tile. Multiple screens can be shared at one time by multiple presenters onstage. Hosts can toggle between which screens to feature as primary by selecting replace screen. As a reminder, screen shares are visual only, no audio will be heard via screen share. Hosts can also stop a presenter’s screen share by selecting stop screen share from the 3 dot dropdown.

Finally, hosts can lower all raised hands from the more tab on the bottom toolbar.

In Remo 101, we created a public event. What this means is that anybody who has the weblink to your event is able to join. This is not published on a directory or searchable anywhere, as would be in something like Eventbrite or Facebook. It is only public in the sense that you are able to give the URL to your guests and they can access freely.

A private event is an event that is accessible by only guests who are on the invitation list. When you choose the private event, a pop-up button will ask you to confirm that you do indeed want to make your event private. To build your guest list, open the invitations tab on the left panel and select guests. You want to be very careful to make sure that you are adding your guest emails correctly without typos. The emails are what forms the invitation list. The number one reason that guests have for having problems joining a private event, is if they are using either an incorrect email that’s not in the system, or if there’s a typo in the guest email. You can manually enter one email at a time, or you are able to manually paste 200 emails at a time. Hit the enter button when you finish pasting to make them live, and then select add them to the guest list. The system will prompt you to decide if you want to just add the guests to the list or to also auto send email invitations. If you’d like Remo to send invitations on your behalf, click, yes. If you are using your own email system to send invitations and messages, select No. The hourglass indicates that the emails have not yet been delivered. A check will show they were delivered successfully, or an X if they have not been delivered.

There are a few more specifics about the differences between a public and a private event. With Remo’s event directory, you can link events as long as they are public. You cannot choose or select events that are private at this time. So if you notice there is nothing that we’re able to display here, even though we have an upcoming event because this event is private. We will go into more about the event directory in the Features Lesson. Another difference between a public and a private event are the social share button options on the landing page. These buttons display on a public event landing page, but on a private event landing page, these buttons are no longer available. If a guest tries to register for your private event and they are not on the list, they will get an error message. When they try to register their email, the system will indicate that the email is not on the invitation list, and it will say that they are not invited to this event and to contact the organizer if they believe this to be a mistake. Again, the common errors for guest access are, guests using a different email address from one in the system, or if there’s a typographical error on the address in the system. Both can be fixed at any time from the event setting panel with either a modification or a creation of the new email address.

When guests enter your landing page with 20 minutes left until your event begins, they will be able to sign in and enter the lobby while waiting for your doors to open. The countdown timer will be set to the official start time of your event. Guests who arrive inside 20 minutes up to the timer counting 0 will be able to enter their login information.

If this is their first Remo event, they will walk through our tutorial to learn how to move tables and turn on microphones and cameras. They will also be able to set their profile here. The system then moves them onto the geartest or mic and cam check. The guest will then land in your lobby where they will be able to hear the hold music and see a message of your choosing. Unfortunately, we cannot, at this time, embed a video or a photo within the lobby – it is text based, but your guests will be able to arrive early and not feel rushed through the sign-in process. Speakers will also land in the lobby.

As the host, you’ll get a notification that you have guests or a speaker who are waiting in the lobby. The notification will display on top of the screen and from the lobby button on the bottom white toolbar. You can admit one person at a time (for example a table host, a VIP, or speaker), or you can admit all. When the timer hits zero and your event is officially open, you can choose to turn off the lobby and all guests will automatically be able to enter. If you turn your lobby off prior to the event start time, all guests will return to the landing page.

All Remo events will be defaulted with the lobby turned on, but if you wish to turn the feature off, you can do so from your event settings, in the extras tab, and toggle it on and off from the backend at any time prior to or during your event.

These features allow you to create your Agenda and Run of Show in-app so that your guests can easily view what is next and your team can coordinate faster to facilitate the event.

To find the Agenda in your events settings, click the Agenda tab, and it will be empty. Start by clicking add new item, create the title of your Agenda item, how long you wish it to last, and then choose a color indicator. Color coding helps organize your event by item type, such as breakouts, speaker sessions, networking, etc. And finally add a description of the Agenda item or what action your guest needs to take. When you click save item, your new Agenda item will appear. The system will automatically calculate the time based on your event start and selected duration of the Agenda item. To create the rest of your Agenda, just click, add new item and continue with the same process. If changes need to be made to your Agenda, you’re able to move items up or down, and you can add a new item in between currently existing ones. The system will auto adjust your timings.

To create the Run of Show, you must have an Agenda built first. The Run of Show is a shortcut for you and your host team to be able to manage your event from the front end. The Run of Show lets you type announcements in advance that will be needed during the event. And, provide notes to your team to coordinate event facilitation. From the Run of Show tab, you can set timing reminders to start presentations, stop presentations, play videos in presentation mode, remove video from presentation mode, or add new notes. These items do NOT start automatically in your event. Run of Show serves as a master control panel to help stage manage your event effectively. Your Run of Show is broken into sections attached to each Agenda item that you had created. Once you have finished creating your Run of Show, close the box and hit the “save and close” button. This will take you into your event’s front end.

The Agenda will be displayed on the top white bar indicated by the calendar icon, visible to all hosts and guest. They can open and scroll through to see your full Agenda. The movie clapboard is the Run of Show icon, and this is visible only to hosts inside the event.

The Run of Show is set on live mode, but we do realize that sometimes keynotes run long or other things need to change when you’re rehearsing or live! Select Edit Mode and you can modify immediately. For example, you can just add a new announcement, then modify the time, click save action, and the new announcement will populate in its place on the timeline. Click back on live mode to execute actions. Once the action has been completed, you’ll see a check mark to indicate it has been done.

The Run of Show and the Agenda icons are visible in both conversation mode and in presentation mode. When in presentation mode, click on the clapboard and you can execute actions from the Run of Show or from the control buttons on the host toolbar. Since I built the command in the Run of Show, I can end presentation mode from here or from the host toolbar.

And this is how you use the Agenda and the Run of Show to facilitate your events.

The Event Directory in Remo will allow you to link multiple concurrent buildings together to form one cohesive event experience where your guests can freely move from space to space. To make things easier and to save time, you can use the Clone event feature to make an exact copy of any of your created buildings. With in-person events, it is common to have one large main gathering room, and then have your guests  move to smaller or alternate programming rooms. We can recreate that experience in Remo.

So right now we have three buildings that are concurrent events (live at the same time) that I would like to bring together to form my event experience. However, for Remo 201 purposes, I need to create a fourth building that looks exactly like buildings two and three. Under the 3 dot drop down on building 3, I select Clone this event. This will create an exact replica of my space, except for the start and end time, the speakers and guests lists, the event assistants who were assigned to building three will need to be reassigned to building four, and the chat will be erased. Clicking proceed will create my new building.

Select prepare my event and make sure to change the event’s title, as it will default to the name from the building we cloned with the word copy. I’d like to name this building number four. And I would also like to have it open at the same time as my other buildings. Everything else stays the same with my event, the Page description. My cover image, my floor plan (which can change for a new look), my billboards and my sponsors, but I can modify any of these as needed. My agenda will be cloned once I publish the event, which I can then go in and add or edit afterwards, and likewise with my run of show. But the invitations for speakers and guests will be cleared, and they will be eliminated from the participant list in chat. When I click publish event, it will take me back to my events tab and show me what we’ve learned from Remo 101, how to access the landing page and copy my link.

Now that I have all my buildings created, I will go into the Event Directory to name my directory, which will be the title of my conference or my event. So for this case, it will be our Remo 201 demo. Next, I link my buildings in the order I wish to create my whole event. I am listing my main landing building first, and then my second building, my third building and my fourth building are selected from the dropdown. These are all public events. Private events will not display and need to be linked through banners as private buildings are not currently supported with this feature.

Another best practice is to clearly name your building and limit the characters so your guests easily identify which building they need to be in or jump to. The Event Directory allows a max of six buildings at a time so this shows I have used four of my six. I will click create my Event Directory, which I have ONE of at a time.

Inside the event, both hosts and guests will see the directory on the upper white toolbar. Remo 201 demo is the title that I gave to my Event Directory, which is the name of my event or conference. The building that I’m currently in is the main Remo training 201 demo building. When I open the events tab, all of my live/active linked buildings will then populate and I can move between each of these events with ease. I am now in building three, I can move quickly over to building four. This feature is accessible from conversation and presentation modes, as the location does not change.

There are two ways that you can customize your event for a very large impact. The first is by selecting a custom floor plan inside your event settings. Remo has a variety of floor plans already loaded into your account for various types of events. Or you can have a custom floor plan that has been created for you by a designer or by a graphics team uploaded to your account (there are self-serve uploads inside your account owner settings or email to support@virtual.events.com). Custom floor plans are a bit complicated because they have multiple layers within an SVG file, but this is a great way to enhance your event, with the only limitation being a file size, your imagination, and your budget. We do have a masterclass on Custom Floor Plans inside the academy.

‍The guest experience can be improved based on floor plans. This is an example of a classroom. Here is a gala experience from Fun Floor Plans. Here is a sports bar from our friends at Collab. This meeting space with a game room is from Propacts, Unique Floorplan Design has this beautiful rooftop bar. And this is an in-event example of a Fun Floor Plan design with individuals having a meeting at each of their tables. We’ve even had a Remo nightclub from Gatherkin. Each one of these floor plans has been able to significantly enhance the guest experience by presenting a familiar environment that, at a glance, is easy to see what a guest should do or how they’re supposed to move around the building and set the tone.

If you are not sure where to start, we have a marketplace, where you can buy ready-made floor plans from any of our many talented designer partners, or you can contact the designers to commission a custom made floor plan. They can work with you to create a plan that is very specific to either your location, to your organization, or to your use case.

Another way that you can customize space is through the use of dynamic banners. The banners can be static in nature. If you wish to have movement that draws the eye, you can make one with a .GIF. Banners can have a video URL placed inside (either a video feed from a youtube or vimeo url, or you can have a streaming live experience through something like YouTube live, Vimeo live, or a Twitch stream). You can personalize your space with items that are important for your sponsors, items that are important for your own branding, or instructions/information that you may need to relay to your guests.

As we learned in Remo 101, inside our event settings under “prepare event” is where our banners are found. This is where we can create our banners, but there are many different types of banner combinations that you can use. So on your floor plan:
a) You can have a .GIF for movement and with a live stream inside the pop-up, but this can also be a a static image, a video or a gif.
b) You can also have a call to action button.
c) If you download your original image with a transparent background, when loaded into Remo, it will look like the logo laid into your floor plan – but will still be dynamic or “clickable”.
d) You can embed a video with a call to action link that will then redirect you to that new tab when a guest clicks on the CTA.
e) You can have a static image on the outside with a static image on the inside and a call to action link on the inside as well.

Again, to build these go to your event settings, then the prepare tab and then sponsors. Here, you can upload a PNG, JPEG, or GIF. You can add a video, an image URL, or upload an image. You do not have to have a call to action, but if you do choose to have a call to action, you need to have one labelled with a link. And then finally, you can determine where you’d like to have this lay on your floorplan. I want to create another title sponsor, and I want this to look like it is a photo image on my floor plan, like it’s a piece of the floor. So, I make sure that I have my outside banner image built to my unique floor plan specifications. I also need to have a static image on the inside pop up and a link for where I would like guests to go. And then finally I select a location on the floor for the banner.
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The amount of banners that you have on your floor plan may exceed the amount of banners your individual plans with Remo may allow. For questions on how to add more then your plan allows, contact success@virtual.events.com.

Here, I’ll select where I would like it to go and then click save sponsor. And now when I save and close, I now have an event that is customized to my needs.

Guests who wish to set or update their profile do not need to be inside an event to do it. Once you have your URL ready, and your guest has your landing page, they can click save me a spot, and then log in with their username and their password (or create one if it is their first time in Remo). And once they’ve registered for the event, they can add it to their calendar, but more importantly, they now have a logo in the upper right-hand corner of the screen. For this demo, it is a blue circle with M because the login name that I used is titled Michelle. The default logo uses the first initial.

To edit my profile, I click on that avatar, and then “my profile” and I can edit.I can upload a profile picture here. We recommend 480 by 480 pixels. But notice that is a square and this is a circle. So if you have an organization where you’d like to use a logo, you want to make sure that it is centered inside that 480×480 square so that when it cuts down to a circle, then it will be centered and not cut off. Then you can add your full name, a headline, and the company name. There is a space for the job title, but once inside the event, the job title does not display on the business card. So I often put my job title in the Headline. The rest of the profile card is where contact information can be added – like a LinkedIn profile url, a Facebook profile url, a meeting scheduling link, like Calendly, for booking meetings. If you are with our Japanese market, we have the Eight Sansan virtual business card and for all markets, a website of your choosing. Once this is populated, click save changes, and close.

This profile is now tied to the username and password that was used to log in. Every time that email & password is entered into a Remo event, this profile will then be attached. Profiles can be updated inside the event in the exact same way we demonstrated here.