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SplashThat Review: A Virtual Event Solution Review | Remo

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Remo Staff

Hoyin Cheung

12 mins

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Updated:

June 13, 2024

A comprehensive review of SplashThat – a virtual event solution
Table of Contents

Hosting an event, whether big or small, is a challenging feat. But what if you could automate most of the time-consuming parts of the process while effectively marketing your brand to your target audience? One of the most popular tools for this purpose is undoubtedly SplashThat. 

If you’re looking for a detailed SplashThat review that answers any and every question you have about the software, look no further. In this article, we will guide you through SplashThat's key features, pros, and cons, while also introducing you to a better alternatives that cover its weaknesses.

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What is SplashThat?

SplashThat, often referred to as Splash, is an event marketing platform equipped with everything you need to host an in-person, virtual, or hybrid event. Starting from creating the event and designing the event page all the way to analyzing event metrics, SplashThat is a one-stop tool encapsulating it all.

SplashThat makes it easy to create an on-brand event within minutes without requiring any programming skills. Whether it’s conferences, webinars, field marketing, community events, or internal events, the Splash Host App will put hundreds of tools at your fingertips. At every point of the attendee journey, the tool lets you take advantage of its automation and integration features to streamline the workflow and ensure maximum efficiency.

SplashThat offers customizable event pages that can seamlessly blend with your brand aesthetics, a fairly intuitive design toolkit, RSVP management tools for keeping track of guest responses, and detailed analytics to evaluate the success of your event. Therefore, you can optimize future events, make informed decisions, and present the impact of your team’s efforts to stakeholders.

But it’s mainly SplashThat’s wide integration scope with marketing tools like Salesforce and Slack that allows the platform to become a one-stop solution for event organizers. These integrations will let you maximize customer engagement, increase the rate of conversion from leads to sales, and create an unforgettable event for attendees.

Despite all the advantages given by SplashThat though, there are several complaints by users of its shortcomings when it comes to the user interface, customization options, customer support, and networking opportunities. In this case, no other tool will provide you as much ease and assistance as Remo, an interactive virtual events platform, will. 

SplashThat Pros & Cons

SplashThat Pros

There are lots of pros to SplashThat, but the most notable ones are: 

  • Streamlining the design process: Once you’ve got a hang of the UI, SplashThat works wonders in streamlining the process of event marketing and saving your time. Starting from creating the event page and marketing the event to inviting and tracking attendees, SplashThat ensures a 75% decrease in set-up time. The automation and integration options further smoothen the overall workflow of event management. 
  • Creating beautiful landing pages: Creating landing pages and event pages with SplashThat is a breeze for sure, but it’s also extremely high quality. There are two modes of use: Designer Mode and Designer Pro. In the former, they give you a collection of beautiful templates to choose from and work with. In the Pro mode, you get to build the templates yourself. The customization options are simple, letting you create a neat and posh landing page.

However, if you don’t want to spend too much time behind landing pages, but still want the marketing push, then there’s no better option than Remo. Remo automatically generates the perfect landing page for your event based on your event details without you having to lift a finger. Remo does it based on the title, description, type, image, time period, and branding of the event. You can, of course, make changes as you see fit too.

Splashthat Cons

Pros aside, the many cons of SplashThat cannot be ignored. These include:

  • Slow Customer Support Response: The most common complaint about SplashThat is that their customer support process is often slow. This is not favorable for event planners, especially if the event is live and the problem requires an immediate fix. A verified user of Trustradius mentioned in their review, “I had an issue with an account, and the support team took an extremely long time (2+ months) to produce a remedy for the issue I was experiencing.” Whereas, another user explained in their Capterra review, that the only way to reach Customer Support is via email, and it’s not always that the response will come in a timely manner.

    But you won’t ever encounter this issue with Remo because our Customer Support team offers multiple ways of contacting them and the response is much faster. Aside from email, you can reach them via live chat support, or you can consult our extensive knowledge base and find the solution to your problems.
  • Not a User-Friendly Interface: Inbound Marketing Strategist Amber Callan’s Trustradius review of SplashThat emphasized on how difficult it is to use SplashThat’s landing page builder. The unresponsive content blocks and non-intuitive email senders makes accomplishing the simpler tasks quite a frustrating process. One of the reviews also pointed out that updating the template blocks is confusing, while another user mentioned how the layout functionality during designing a landing page is unnecessarily critical. The general consensus from multiple other reviews seems to be that SplashThat is rather difficult to get the hang of.

    When it comes to Remo, however, the ease of navigation and the user interface are one of its greatest strengths. A GetApp reviewer named David D praised, “I really love how easy it is to navigate around the virtual rooms on the platform.”
  • Insufficient Training: The reason why SplashThat is difficult for some first-timers and less tech savvy people is that their training isn’t all that thorough, being limited to demos, onboarding, and some webinars. One Capterra reviewer said that though the training was great, there were still a lot of features that they had to learn by trial and error.

    In this aspect, Remo is a better alternative because they offer a wide range of training options, making sure to leave no gaps in the learning process. The resources include in-person training, documentation, webinars, forums, online live training, and tutorial videos. Justin H’s GetApp review says, “I loved the ease of use and the great features. It is easy to jump right in and create your first event. The video tutorials are very helpful as well.”
  • Limited Customization Options: Several users of SplashThat have demanded more customization options in the design interface, especially for the templates. While the ready-made templates work great, it’s not easy to customize them according to personal taste because not only the options are limited but the customization process is also very tricky. Marketing Executive Megan R’s Capterra review of SplashThat mentions, “The template can sometimes feel static and restrictive and there have been one or two format glitches.”

    On the other hand, Remo offers a wide array of customization options, especially when it comes to floor plans. Depending on the type and size of the event, you can find a lot of options to customize the perfect room for your attendees. 
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SplashThat Key Features

1. Integrations 

Integrations are a must for any event, and depending on the plan you’re using, SplashThat gives you some useful integration options. Here are some examples of what you can do with some of the most popular integrations:

  • Zoom: Zoom integration is great when it comes to hosting webinars. The one-click, no-download joining system of Zoom combined with Splash’s event metrics and complete branding, will help create a marketable event. Of course, when it comes to webinars and virtual events, no other software competes with Remo. Remo incorporates an immersive, realistic environment, where attendees feel engaged and encouraged to actively participate in networking, presentations, group discussions, and more.
  • Salesforce: Integrating your SplashThat event with Salesforce will let you automate the process of campaign creation and link it to your event. You can customize the integration for each event or choose a standard form for all. Moreover, you can auto-sync the data you want and automate the status updates of your guests. You can get an idea of your event performance with their metrics too. 
  • Marketo: If you choose to integrate with Marketo, you can share data bidirectionally with SplashThat using the auto-sync feature. If anyone unsubscribes, SplashThat will sync it to Marketo immediately to keep your list up-to-date. Multiple configurations and Munchkin support are also offered.
  • Slack: There’s no better way to get real-time event updates than by integrating your SplashThat event with Slack. You can enhance communication and collaboration with your team with real-time notifications, event win celebrations, and customized messages.

2. Guest Management

SplashThat makes the process of managing guest lists highly organized. You can maintain a neat, well-categorized, up-to-date guest list with Splash. You can also segment your audience list to send personalized messages to the right target groups. With integrations, you can further measure insights about engagements.

But SplashThat’s guest list management system might feel a little overwhelming with how feature-packed it is. In that case, Remo offers a more clear-cut guest list management. It focuses on the essentials - who you've invited, who's registered, and who finally attends. From our experience, most of the time, that’s all you need to know.

3. On-brand Virtual Venues

Splash Studio, an extension of SpalshThat, is a virtual event solution that lets you create a flawless virtual event with check-ins, built-in live streaming, and audience engagement options. Instead of using Splash Studio, you can also go for virtual embeds with apps like YouTube, Vimeo, Zoom, Twitch, and many more. The live chat rooms, polls, Q&A sessions, metrics, replays, media sharing, and most importantly, networking features all contribute to creating a wonderful virtual event for you and your guests.

However, if networking and collaboration is your biggest priority, SplashThat may not be the best option for you. Instead, consider Remo – it's designed to host virtual events with customizable or ready-made floor plans. Each floor is divided into virtual tables (or breakout rooms). Guests can move freely from one table to another and join conversations, interacting freely just like they would at an in-person event. 

4. Design

SplashThat offers a bunch of simple yet useful design tools, allowing you to create an appealing event from start to end while adhering to your brand aesthetic. Without any programming knowledge, you can design an event either using the ready-made templates or by making your own ones from start to finish. Another plus point is that the event pages get automatically optimized for any device.

However, it’s worth mentioning that many users of SplashThat have complained about the design features being difficult to navigate. And according to some users, the templates may even seem old-fashioned. 

In this case, you may look for an alternative like Remo, where you get a lot of creative freedom when it comes to designing the perfect floor plan for your virtual event. Designing on Remo is as fun as playing a game. You get to make a map, create a conference area, and make stages, tables, and chairs – all virtually. And if that’s too overwhelming for you, there are over 30 amazing pre-made floor plans to choose from as well.

5. Email Automation and Customization

The email customization feature of SplashThat allows you to do the following: 

  • Creating custom email invitations.
  • Add QR codes to emails.
  • Designing email templates that are relevant to your event’s branding and aesthetic.
  • Handing out reminders.
  • Managing confirmations and cancellations.
  • Scheduling effectively.
  • Segmenting email distribution for targeted attendee outreach.
  • Track the performance and reach of emails via detailed metrics.

You can design your own email templates and save them for the future, or you can choose from SplashThat’s email templates and customize from there. You can also now create the sequence of scheduled emails once and use it for every future event, making a tedious process much faster.

However, some users complain that there needs to be more diversity in the email templates and that the customization options are limited. So SplashThat cannot be your go-to tool if you want something more unique, original, and complex.

Splashthat Pricing

Before subscribing to a plan, you can try out SplashThat's free demo first. Once you have, you can then choose from three plans: 

SplashThat's 3 pricing tiers: Free, Pro, and Enterprise

1. Splash Free

The Free version of Splash has a lot of useful features, but not nearly everything that you’ll need to create a perfect event. In the Free version, you get most of the basic features related to registration and customer support. You also get access to the standard templates. But you get none of the amazing and useful features available for Analytics, Integrations, Governance, and Event Promotion.

2. Splash Pro

The Pro plan of Splash starts at $21,500 a year. Compared to the Free version, it has a myriad of other features like:  

  • Registration: Filtering contacts by custom tags, on-site printing of custom badge, auto-syncing guest lists with CRM.
  • Templates: Access to custom template library, custom CSS, advanced design tools, saving and sharing custom content blocks, and premium templates.
  • Analytics: ROI and custom dashboards, engagement dashboard, tracking links.
  • Event promotion: Email scheduling, advanced email segmentation, creating custom email and calendar designs, and creating branded URLs.
  • Governance: Creating custom event categories, managing event visibility, and managing permissions with roles.
  • Integrations: CRM, Slack, Greenhouse, Webinar, Livestream embed, Zapier
  • Training: Onboarding partner, 1:1 advising, renewal conversations.

If this amount feels a lot to you, then you can consider Remo’s plans, which are more affordable. For one time events, you can get plans starting at $10,800 a month, and for recurring events, there’s a starter pack at only $300 a month – a much more budget-friendly option. 

3. Splash Enterprise

The Enterprise plan lets you choose what you need from every available feature and get a price accordingly. This plan is more suitable for solutions and workflows at scale. 

In Enterprise, you can access an extra Governance feature that allows users to not only request but also approve an event. When it comes to Customer Success Management, you get to have a liaison to the executive sponsor. 

Final Verdict

SplashThat is a great tool for streamlining the workflow of your event from start to finish, analyzing event performance, and automating the majority of the process for your convenience. However, the limitations in networking scopes, limitations in training resources, and slow customer support response time are some drawbacks that could hold you back from making them your exclusive virtual event solution. 

In this case, Remo will offer you the most unique and effective networking solutions and help you create a realistic virtual event where all attendees can get comfortable and communicate by choice. The immediate 24/5 customer support and various training resources are the cherry on top.

Remo; SplashThat's Better Alternative

Remo is an online interactive event platform that prioritizes building authentic connections. Incorporating floor plans and tables, Remo takes virtual events to the next level by adding a much-needed touch of realism to develop meaningful relationships and encourage free conversations. 

Here are some reasons why you should give Remo a try:  

  • Most realistic virtual event

The most unique and widely praised feature offered by Remo is how the software is built like floors with rooms and tables. Every room is divided into tables with specific names. Your guests can shuffle freely around tables and form groups to have more private conversations with those they share similar interests with. They can jump from floor to floor and land at a new table.  All of this contributes to enhancing collaboration and networking, giving your guests a more authentic experience of an event. Moreover, they get more agency over who they’re chatting with. You can customize the floor plans, layouts, and size according to your event needs. There are options for pre-assigned tables, and locked tables. Moreover, guests can provide real-time reactions and customize their virtual backgrounds. They can choose to talk over video chat, general chat, table chat, or private chat.

  • Integrating AI tools for assistance

In the current age of AI, Remo is taking full advantage of the technology and offering solutions based on AI. For those who have to host multiple events within a short time, having AI as your helping hand will save you a lot of time and effort. Remo's AI-based solutions include an idea generator, name generator, icebreaker question generator, and an event assistant! Try them out today!

  • An all-in-one solution

Remo's networking is considered one of the best for its realistic approach to online networking. However, let's face it at events, a lot of the time you want to present to everyone. That's where Remo's presentation mode comes in. With a host of interactive tools, presentations on Remo are about as dynamic as they can get. From the conventional polls and Q&A, to more engaging features, like live sound effects or bringing guests onto stage, Remo's got it all.

So, with Remo, you've got the best of both worlds – Conversation Mode for authentic networking, and Presentation Mode for dynamic presentations. Best of all, it's one button to switch between these two modes! So, you can seamlessly transition your attendees from networking to presentations, and back, giving you ultimate control over your event's flow.

Frequently Asked Questions

1. Can I host global events with SplashThat?

Yes, SplashThat has an international ticketing system available. The tickets are priced in different currencies. Splash’s global payment processor is Stripe, so you can host events in all countries where Stripe is supported.

2. Does SplashThat support on-demand programs?

Yes, any content you create with Splash can be repurposed for on-demand use. You can generate an on-demand replay of live events, create a library showcasing the content, and keep track of on-demand registrations.

3. Does SplashThat have any hidden fees?

No, there are no hidden fees, Once you subscribe to a plan, you get unlimited access to every feature you subscribed for.

Hoyin Cheung

Hoyin Cheung is the Founder & CEO of Remo, where he focuses on enhancing the authenticity of connections at virtual events. With a wealth of experience in event planning, he translates his insights into compelling content aimed at improving virtual interactions. His mission is to empower event professionals with practical tips to foster genuine connections in every virtual gathering.

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