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Best Virtual Onboarding Platforms

Virtual Events
Corporate Event
Team Building
Remo logo
Remo Staff

Hoyin Cheung

28 mins

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Updated:

June 12, 2024

List of top 10 best onboarding platforms
Table of Contents

Over the years, onboarding or virtual event platforms have been made to help employees in various organizations get acquainted and up to speed with their new company and environment. Without it, new employees can feel disconnected or lack confidence because they’re not given the adequate training or guidance, or even direction to get started.

For remote companies, in particular, getting onboarding right has always been a challenge, since a team is not physically present together. In an organization with a physical office space, even without great onboarding practices, new employees still have access to training and resources. They can still get up and ask their fellow team members questions, or managers can do quick check-ins with their new reports. Conversely, in an offline setting, though still possible, it’s much easier for new employees to feel alone or confused. That’s why good onboarding becomes so vital, and to achieve that, you need a solid virtual onboarding platform.

That’s why we’ve put together this article - to help list out the best virtual onboarding platforms, so you can make a decision about which virtual platform is best for your company and new recruits. We’ll also discuss some important considerations for you to keep in mind as you evaluate these virtual solutions.

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10 Best Virtual X Platforms & Softwares of 2024

Let's dive into the 10 best virtual onboarding platforms in 2024:

1. Remo

When it comes to the best virtual onboarding platform, there’s no doubt that Remo is one of the top options for any business. Originally a virtual office solution founded in 2018, Remo has since grown into a multi-faceted virtual and hybrid event platform, covering many use cases including virtual onboarding. The main driver for Remo was about building a virtual solution that helped drive meaningful, genuine, and deep connections that are as good as in-person ones.

With its unique virtual table concept and immersive floor plans, Remo has become one of the best virtual platforms to replicate in-person interactions. They’ve gained recognition from over 1000+ organizations, including Tableau, AWS, Salesforce, and even Sony, to name a few.

Remo’s team themselves is 100% remote, with employees from all over the world, making it an expert at virtual or remote onboarding. Having onboarded a staff of 100+ on their own virtual event platform, Remo’s solution has been built based on the feedback and live experience of onboarding members of a remote team.

A group of people having a discussion on Remo

Ratings: Remo scored a 4.4 star rating based on 231 reviews on G2. Most notable reviews mention the ease of use for both managers and participants, as well as the very active support team and affordable pricing.

What We Love About Remo:

  • Easy to Use: Remo is known for being an easy-to-use virtual onboarding software for both managers to set up sessions on, as well as for employees to participate on. Remo focused on trying to replicate natural human behaviors to create a platform that was incredibly intuitive for anyone, regardless of their technical knowledge.
  • Authentic Networking Opportunities: Remo’s virtual onboarding platform features a series of virtual tables that function as mini breakout rooms. As such, you can organize multiple simultaneous conversations, workshops, discussions e.t.c. in one virtual space. Participants can even jump between virtual tables easily to switch between conversations and meet new people to boost collaboration and teamwork.
  • High Quality Audio-Video: Remo offers one of the highest quality audio-video capabilities in the industry today. As long as your internet connection is relatively stable, participants can enjoy crisp audio-video quality, so every conversation, training, and workshop can be seen and heard properly.
  • Excellent Customer Service: One common review of Remo is its outstanding customer support. Available 24/5, Remo offers live email and chat support for its customers and their platform participants. Whether it’s a question, feedback, or a technical issue, Remo’s support team is available to help with it all. They also offer a robust helpdesk with comprehensive help articles to answer any of your questions.
  • Embeddable Widgets: Remo’s virtual platform is versatile, offering base features that can be used in multiple ways. For example, on Remo, you can embed any website, video, PDF, worksheet resources via an iFrame for participants to view/interact with. Moreover, you can also decide if this content should be permanently embedded within the virtual venue itself, shown as pop-up whenever clicked, or only at dedicated times you decide. This way, you have all the flexibility to achieve your onboarding vision within Remo’s virtual solution.
  • Robust Analytics: Remo also comes equipped with a good set of analytics you can access post-session. These include session metrics like how long a user stayed, demographic data like where they were, as well engagement-specific data, like their chat messages, poll answers, questions asked, and much more. This way, you can keep a very good track over your new hires as they go through this onboarding journey.
  • Engaging/Assessing New Hires: You can also assess your new hires with in-built engagement tools like live quizzes and surveys. These are incredibly simple to set up (less than 5 minutes of work), and will give you immediate information on how well your new hires are learning, and/or if you need to change anything in your onboarding plan. Not to mention, these are incredibly fun and interactive for participants too!
  • Customization: Remo offers one of the most comprehensive customization capabilities on this list. From simple branding elements like your logo or brand colors, to creating a fully bespoke virtual space for your session, Remo offers it all. On Remo, you can customize the entire floor plan used during your virtual session to match your brand identity exactly. It also acts as a great way to immerse your new hires fully into your company brand. If you want to take it a step forward, Remo even offers a full white label option, complete with your own custom subdomain, if you want to make the entire virtual onboarding platform your own.

Things To Keep In Mind:

  • Limited Integrations: Compared to other virtual solutions on this list, Remo doesn’t offer as many integration options. That being said, they do offer a native integration with Zapier, which you can then use to connect to any of the 6000+ apps available on Zapier.
  • Strong Internet: Remo is a fully browser-based platform, which means participants do not need to download or install any application to join sessions. However, that does mean that like other browser-based virtual platforms, Remo does require a good Internet Connection to enjoy all the platform can offer.
  • Smaller Event Capacity: Remo is definitely more suited for smaller, more focused sessions/events. While other platforms may be able to host up to 10,000 guests in one space, Remo only supports up to 1,000 guests per space currently. Although, on Remo, you can link several spaces together to host larger sessions, if you wish too.

Pricing:

Remo pricing is straight-forward with 3 flexible tiers:

  • Starter: These are for frequent or recurring sessions (quarterly or annual subscription plan).
  • One-Time: These are for the larger scale one-time events. 
  • Enterprise: This is for large companies looking for advanced customization and enterprise solutions.

Remo offers one of the most affordable virtual platform solutions on this list, given the wide breadth of features it offers, compared to the cost. While it is not the cheapest, Remo tries to offer the most flexibility to customers by only focusing on 2 key differentiators - expected attendance and session duration to calculate price.

Plans start at $299/month, but in order to get an accurate quote, you will need to book a personalized demo with their Sales Team. During this demo, the goal is to get an understanding of your onboarding needs and budget, as well as discuss some virtual onboarding ideas.

2. Cvent

Cvent was founded in 1999. Like Remo, it started up as a virtual event platform geared towards event professionals and demand generation marketers, but since then has grown into supporting a host of other virtual use cases. 

Considered one of the largest event and hospitality technology companies in the world. Cvent helps bring the entire meetings and events ecosystem together to streamline processes, increase collaboration, and deliver more impactful experiences. Explore our detailed Cvent review of their virtual solution.

Cvent Virtual Platform

Ratings: Cvent scores a 4.3 out of 5 rating on G2 from 1802 reviews. Majority of reviews mention their robust selection of integration options and intuitive virtual onboarding platform.

What We Love about Cvent:

  • Easy to Use for Participants: Cvent is considered by many of its veteran users as being a somewhat easy to use virtual platform, especially for employees (guests attending online sessions). Managers (those organizing these virtual sessions, on the other hand, have said the basic functionality remains relatively straightforward, but the advanced functionality takes some time to learn properly.
  • Engagement Reports: Cvent provides managers organizing onboarding experiences with specific metrics on each user’s engagement within sessions. Managers can allocate custom scores for each key user interaction (e.g. question asked, chat message sent e.t.c). They can then view a summary of all employees’ total engagement scores to get a better understanding of who is fully participating, and who may need more of a push.
  • Available Support: Should you encounter any questions or issues, Cvent gives you 24/7, around-the-clock access to live chat support. This way, even if something happens during a live session, you have the option to connect with someone from Cvent’s support team.
  • Well Integrated Solution: Cvent offers a large selection of integrations you can connect Cvent from marketing tools, like Hubspot, to budget tools, like American Express. While it may not offer your exact preferred tools, it does offer options to integrate both with Zapier and an external API for the ultimate flexibility. It’s important to note though that some of these integrations may be premium and therefore cost more to access.

Things To Keep In Mind:

  • Less Interesting Interface: Compared to other virtual onboarding platforms, like Remo, Cvent offers a far less visually engaging platform. This could result in some new hires feeling less motivated to attend and complete their virtual onboarding fully in the allotted time.
  • Hard to Learn: While the experience for participants remains largely easy to use, the same unfortunately cannot be said for the host side (those who organize the onboarding sessions). Past customers have noted in their reviews that whilst the basic platform is relatively straightforward, with the sheer number of features Cvent offers, the learning curve is quite steep. So, if you do plan to use Cvent, you may need to budget in considerable time to just learn how to use all of their features.
  • High Cost and Hidden Charges: Even with all the features they offer, Cvent is still quite expensive for the majority of businesses. Looking at their pricing page, unfortunately they don’t share a starting range, but do mention their pricing structure is based on both an annual license fee and a per registrant fee (most platforms will usually charge for either, not both). Furthermore, other users have commented about Cvent’s hidden charges for base functionality, like gamification elements or their mobile app.
  • Weak Customer Service: Despite offering 24/7 support, a lot of reviews have pointed out problems with Cvent’s customer service. In particular, they’ve noted long wait times, misunderstandings, and rude interactions with their support team.
  • Rigid Customization: For some features, like its mobile app, Cvent offers a lot of customization options. However, for others, like their site builder, there’s little to no customization capabilities. They offer some stock standard templates, but do not allow for free customization (with or without code).

Pricing:

As mentioned above, Cvent’s pricing is far more expensive than other virtual onboarding platforms. They offer 2 base plans:

  • Professional: Comes with event reports and 10 user licenses
  • Enterprise: Comes with API access, branding options, and SSO.

It should be noted that within the Professional plan, you also have to pay additional to make use of their registration system, attendee hub (virtual platform and engagement features), and their on site solution, if you need it.

Cvent also unlike other platforms, charges for both an annual license fee for either their Professional or Enterprise solution, as well as a per registrant fee. Most other affordable platforms, like Remo, will usually charge either a per-attendee fee or a subscription fee for a certain number of attendees.

In order to get a quote (or even an idea of pricing), you will need to contact Cvent’s Sales team with your specific virtual onboarding requirements.

3. Pheedloop

Pheedloop is another virtual event platform, well-suited for virtual onboarding, that was created in 2015. Pheedloop offers its users the opportunity to make and organize virtual onboarding events from anywhere in the world. The onboarding platform has, since its creation, been used to host over 3,000 different events, covering a wide range of use cases from small happy hours to large conferences.

Pheedloop Online Software

Ratings: Pheedloop maintains a solid 4.8 rating on G2 based on 319 reviews, with notable mentions of their excellent support and ease of setting up online sessions.

What We Love About Pheedloop:

  • Excellent Support: Past Pheedloop customers have expressed their admiration for their customer support/service. Most reviews mentioned Pheedloop’s support team, like Remo’s, is able to answer questions and handle issues effectively when they come up, as well as actively listen and implement user feedback.
  • Quick Development Cycle: A lot of past users appreciated how open Pheedloop was to user feedback, at least when first starting out. They were also quick to implement changes based on the feedback they received. Furthermore, customers also loved that Pheedloop was constantly developing and rolling out new features and upgrades to continuously improve their product. A few did mention though this often came at the cost of outdated support resources as the platform was changing so often.
  • Versatile Platform: Pheedloop’s virtual solution is a versatile one - offering options for virtual, in-person, and hybrid. As such, this could be a great solution if you’re currently using a hybrid work model, as you can utilize Pheedloop for both your virtual onboarding as well as in-person, keeping a centralized system.
  • Easy to Set Up: Despite offering a lot of features, customers repeatedly mentioned just how easy it was to set up an online session. Instead of taking days to set up a session, they were able to get a session set up and ready to go in a matter of hours (with the help of Pheedloop’s personalized 1-1 training sessions).

Things To Keep In Mind:

  • Mobile Experience: Pheedloop, like Remo offers a browser-based experience, so participants do not need to download anything in order to join the online session. However, reviews have mentioned that their mobile experience leaves a lot to be desired. On mobile and tablet, users noted the platform was much slower than usual, and a lot of their features were missing, so you could not participate in all the activities.
  • Little to No Small Group Networking: While Pheedloop offers a few 1-1 networking opportunities, there is no chance for small group networking. So, effectively you wouldn’t be able to host multiple smaller group conversations at once – for example team building exercises, workshop discussions, or anything involving multiple groups. Depending on your virtual onboarding plans, this could seriously block a lot of your ideas and plans.
  • Limited Reporting: Although Pheedloop seems to offer a solid range of post-session metrics, one of the most frequent annoyances brought up by past customers was their reporting. Customers thought the reporting Pheedloop offered was quite thin, in comparison to other virtual onboarding platforms on this list, and most importantly was challenging to navigate through. Thus, making it difficult for managers to get access to and track an employee's progress or even engagement within a live virtual onboarding session.
  • Strong Internet Connection: Like Remo, Pheedloop also requires a strong internet connection to be able to fully participate and join in a virtual onboarding session. As such, if a user is on an unstable or poor internet connection, they may face issues on the platform, in particular with being able to hear or see others’ audio/video. Pheedloop highly recommends participants join using a laptop or desktop (not mobile or tablets, as these provide a view-only experience, as we discussed above). However, they do support a good range of browsers (Chrome, Firefox, Safari, and Edge), giving participants a little flexibility there.

Pricing:

Pheedloop provides no information on their public pricing page about the plans they offer or even starting price points. They only mention rates of US$1 per module per attendee and a pay as you go model. You are required to fill in their contact form and then set a meeting with their team to get even just an understanding of whether this virtual onboarding platform is within your budget or not.

However, past reviews have shed some light on Pheedloop’s pricing strategy. These past customers mentioned Pheedloop charges separately for each of their modules/sets of features (e.g. gamification, virtual platform e.t.c.), so depending on what you need for your onboarding sessions, the total price could easily get quite expensive. Another review mentioned that Pheedloop doesn’t even provide pricing for any online sessions/events for fewer than 200 people. So, if your virtual onboarding needs are smaller, perhaps other virtual onboarding platforms that cater to smaller audiences, like Remo, are a better fit for you.

4. Splash

Splash grew in popularity as a robust event marketing tool, helping organizers boost registration and attendance of their online events. However, given its popularity, organizers began exploring how the virtual platform could lend itself to other use cases as well, including virtual onboarding.  

Now, this virtual platform is well-used and recognized across the industry for its comprehensive selection of features, including the ability to set meeting reminders, monitor your participants and their live responses, and answer their questions. Learn more about Splash’s online platform in our detailed Splash review.

Splash Online Platform

Ratings: Splash has received a 4.76 rating on G2 from 326 reviews. Most comments focus around the platform’s ease of use and good customer support.

What We Love About Splash:

  • Easy to Use: Thanks to its user-friendly interface, a lot of Splash users find this virtual onboarding platform easy to use and navigate through. This is hugely important, especially if many of your new recruits aren’t too tech-savvy. Past customers also noted the ease of use from the session organizer’s perspective as well, claiming it was very simple to get your sessions up and running fast.
  • Simple Customization: Usually with customization also comes some degree of difficulty to make full use of those options, but not with Splash. Their customization capabilities are relatively more straight-forward, making it easy for organizers or managers to brand their virtual onboarding sessions. Themes and templates, for example, will be automatically updated with a brand’s colors and logo if this is set up.
  • Excellent Customer Support: Majority of reviews mention Splash has a helpful customer support team. They note that the support team is available to help them answer all questions, reach solutions, and even handle technical issues if they come up during virtual onboarding.
  • Good Selection of Integrations Available: Splash’s virtual onboarding platform features a wide range of integration options available. Beyond just the traditional event-based integrations, Splash also offers direct integrations with productivity apps, like Slack, as well as recruiting software, like Greenhouse. However, it should be noted that a few reviews did mention some of these integrations were not as developed as they could have been. So, we recommend reading up on the ones you’re interested in to see if the data you need is actually being transferred.

Things To Keep In Mind:

  • Buggy Experience: With any virtual platform you’re bound to face some technical issues. However, a lot of past customers noted Splash faced a lot more than just one or two issues here or there. They stated that glitches and bugs are found a lot across the platform, in both the session setup as well as the live session experience. One customer even noted a major upgrade happened without warning, which caused all of their upcoming events to be deleted without a proper recourse.
  • Slow Customer Support: While the majority of users pointed out Splash’s support as helpful, a small number felt the opposite. There were some comments about very slow response times and unnecessary delays (2+ months), especially when it came to account and billing related issues. 
  • Editing Templates: Despite the online platform being easy to use and customize overall, there are some specific parts that are difficult and/or rigid. The biggest areas customers pointed out were Splash’s website page builder and email builder. They noted both of these areas were incredibly clunky to use and very unintuitive, a stark contrast to the rest of the platform.
  • Limited Networking Opportunities: The biggest weakness customers have noted about Splash is their lack of networking. While they offer a pretty robust solution for presentation-style workshops, there are limited (if any) options for authentic networking. A customer did note they do have a breakout session function, but this leaves much to be desired in terms of creating an engaging experience for participants. If a big part of your virtual onboarding strategy is for your reports/team to socialize with one another, or even host training sessions with multiple simultaneous group discussions, you may be better off picking a virtual platform, like Remo, that focuses on genuine networking more.

Pricing:

Splash keeps their pricing straightforward with just 3 tiers: Free, Pro, and Enterprise. On the Free Plan, you are relatively limited, for example you only have access to their basic templates (not any of their other customization options). You also do not get access to any of their integrations or analytics capabilities when on the Free plan.

Like Remo though, they also offer unlimited events on all plans, so you have the ability to host as many onboarding sessions as you want during your subscription. Unfortunately, they do not share any information about their pricing, so in order to get an estimate of cost for their Pro and Enterprise plans, you will need to book a demo with their sales team first.

5. BigMarker

BigMarker is another well-known online events platform that is also used for virtual onboarding. They provide a platform for managers and new hires to virtually gather together and share questions, advice, and ideas.

BigMarker was founded in 2010 when it first launched its live video web. It is largely considered as one of the first virtual platforms where anyone could share their story face-to-face online. Since then, Bigmarker has evolved into a category-leading webinar, virtual & hybrid events platform that is now also used for virtual onboarding. But at the platform’s core, nothing has changed; they’re still in the business of bringing people together.

BigMarker Virtual Platform

Ratings: BigMarker holds a 4.7 out of 5 rating on G2 from 420 reviews. The majority of these reviews mention their ease of use and customer support as the main selling points of the online solution.

What We Love About Bigmarker:  

  • Solid Set of Integrations: Some customers of BigMarker are very happy with the range of integrations offered on Bigmarker’s virtual onboarding platform. They offer direct integrations with platforms like Slack, Thinkific, Calendly, and more. They also have an integration with Zapier and offer webhooks for a tailored integration experience.
  • Helpful Customer Support: Like other virtual platforms, BigMarker is also known to offer a good level of customer support. They too are always around to help with questions and technical issues, should customers require it. But, a few customers noted that Bigmarker’s support team went even further than just answering questions –they would even offer to complete the required steps on behalf of the customer if they were time-strapped.
  • Stable and Good Quality: There seemed to be a good number of customers that pointed out that BigMarker’s virtual platform was pretty stable, even at larger session sizes. Customers were also impressed by the smooth and high-quality video streams Bigmarkers offers.
  • Ease of Use for Both Organizers and Participants: Past customers also mentioned that BigMarker was an intuitively designed virtual platform. The interface was really easy to learn and navigate for both managers who were setting up sessions, as well as employees who were just joining and participating in sessions.

Things To Keep In Mind:

  • Higher Internet Connection Requirements: As BigMarker too is a browser-based platform, they do require a strong internet connection to be able to deliver that stable and intuitive virtual experience. Without a stable internet supply, the virtual onboarding experience could be compromised. For anyone needing to stream audio/video during a session, Bigmarker requires an internet speed of 10+Mbps, which is relatively higher than other virtual platforms. 
  • Plan-Locked Features: A lot of customers pointed out that despite BigMarker having essential features, like breakout rooms, the majority of these are always locked behind an enterprise plan. So, in order to make use of them you have to upgrade for a significantly larger cost, even if all you need are the 1 or 2 extra features.
  • Limited Customization Options: BigMarker offers a straightforward virtual onboarding platform, but that comes at the cost of limited customization opportunities. Past customers noted it was difficult for them to embed their brand identity during sessions, much less brand the virtual platform as their own.
  • Unengaging Experience: BigMarker is able to offer a standard presentation-style workshop or onboarding session pretty well. It works best for sessions where most communication is done one-way and new employees are more passive listeners than active participants. However, if you’re looking for a virtual onboarding platform that offers an engaging and captivating experience for new hires, BigMarker may not be the right fit for you. There are other virtual platforms that offer more interactive features designed to let participants network and interact with one another and yourself.

Pricing:

BigMarker’s pricing is quite confusing as they offer different plans for different use cases, namely webinars vs. events vs. media hubs. However, most plans still seem to offer relatively similar features.

For their webinar plan, they offer 3 subscription tiers: Basic, Enterprise, Enterprise+ (all the features required for virtual onboarding start from the Enterprise and above tier). For their events package, they again offer 3 tiers but this time, they vary based on frequency of events: single event, multi-event, and unlimited events (these are all priced for max. 500,000 participants which may be well beyond what you actually need for your virtual onboarding sessions). Finally, their media hubs offer 4 options based on the content you’d like stored: Videos, Resources, Community, or Learning Courses.

Unfortunately, they do not share any pricing on their page to get an idea of the starting price. For all plans, you do need to book time with their sales team for a quote and a demo of their virtual solution. That being said, many of the reviews do mention Bigmarker being more a solution for large enterprise companies with big budgets, versus smaller companies who are beginning to grow.

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6. Whova

The Whova platform is an all-in-one virtual event management solution that makes online events and sessions modern and trendy. Customers have also been starting to use it as an engaging and cost-effective virtual onboarding platform, thus making it a strong contender on our list.

Founded in 2013, Whova was built to revolutionize attendee networking and engagement, whilst offering saving an organizer’s time and money. They wished to create a virtual platform that would allow organizers to manage their virtual onboarding events in a more intelligent and organized way. Explore Whova’s online platform with our comprehensive Whova review and comparison to Remo.

Whova Virtual Software

Ratings: Whova scores an impressive 4.8 star rating on G2 based on 1,432 reviews. Most reviews discuss how easy and engaging it is to use as a participant.

What We Love About Whova:

  • User Friendly for Participants: A lot of the reviews mention how simple and straight-forward the Whova platform is for participants (new employees or team members). Specifically, a lot of people mentioned how easy it was to find other users and connect with them instantly after joining the session.
  • Resource Sharing: Whova’s virtual onboarding platform offers the ability for presenters/trainers to upload their slides or presentations in advance. This way participants could download those and use the time to focus on the content shared and supplement the slides with personal notes. Whova even offers participants a summary of their notes made through their system for easy learning and post-recall.
  • All-in-one Platform: A significant number of past customers noted that Whova’s virtual solution was like a chameleon. Besides just virtual onboarding, the platform is well suited for a large range of event types with impressive features for each as well. So, if you’re looking for a virtual platform for more than just your onboarding events, you may want to explore Whova a little closer.
  • Gamification: Whova offers some gamification elements within their virtual solution. From leaderboards to virtual challenges, Whova offers multiple ways for managers to keep their new hires actively engaged with their virtual onboarding.

Things To Keep In Mind:

  • Hidden Fees and Charges: Large numbers of past customers noted that Whova’s virtual onboarding platform consisted of a number of hidden fees. They also warned other users to be wary of Whova’s approach to add-ons and upsells, claiming their sales team will “nickel and dime you for every small add-on”. Especially for companies who need their full budget approved from the beginning, this practice of hidden fees may not be appropriate.
  • Lack Customization: In this regard, by customization we’re referring to the actual platform features. Most virtual platforms, like Remo for example, recognize their customers will use them for a large variety of different event types. As such, they aim to build a customizable platform so organizers can choose which features are available for their event and switch off ones that are not needed easily. Whova does not share that same approach, and instead the same platform is used for all event types. So, depending on how you structure your onboarding sessions and which features you choose to use, some may just be sitting there causing potential confusion for your participants.
  • Excessive Notifications: A lot of the reviews shared a common sentiment that Whova’s virtual solution just had far too many notifications disrupting the overall experience. It seems Whova sends both in-app notifications during a session, as well as pre-event email notifications (despite an organizer disabling these in the backend).
  • Not Mobile Friendly: Whova’s virtual onboarding platform works best on a laptop or desktop device. While Whova does officially support use of mobiles to attend sessions, past users had noted the UI breaks on devices of these sizes. This can cause confusion for new employees, especially those who are not familiar with Whova’s platform. Users had also noted some functionality itself was missing from the mobile version.

Pricing:

Of our list of top virtual onboarding platforms, Whova offers the least amount of public information about their pricing. From their page, it seems Whova does not have a set of plans, but rather customizes their offering and quote based on a user’s expected needs and given budget. They have mentioned pricing is largely based on the following factors: Number of attendees, duration of sessions, features used, customization needs, and the level of support you anticipate needing. To get an accurate quote, you need to first sign up for a personalized demo on their pricing page.

That being said, from past reviews, it was mentioned that Whova does offer relatively affordable pricing (though it can still be regarded as expensive for some, especially smaller companies). However, the biggest concern when it comes to their pricing is their approach to add-ons. Without explicitly mentioning what add-ons are available and their respective prices, Whova usually discloses these (if needed) when an organizer is well into their event planning process on the platform.

7. Bizzabo

Bizzabo is considered to be one of the best virtual event management and onboarding platforms available. It is aimed at bringing people together and making virtual events such as onboarding sessions more rewarding for everyone involved.

Bizzabo Virtual Platform

Ratings: Bizzabo scores a 4.4 out of 5-star rating on G2 based on 313 reviews. Most of the reviews applaud its comprehensive capabilities offering users an all-in-one virtual solution.

What We Love About Bizzabo: 

  • Comprehensive Solution: Bizzabo offers organizers the ability to manage everything about their onboarding sessions from a single dashboard. From invitations to post-session reports, all the settings, information and value is right there, making it much more efficient and easy to organize and run your virtual onboarding sessions.
  • Participant Matching: One of the most unique features this virtual onboarding platform provides is their AI-powered matching. Built specifically to better facilitate paired networking, this algorithm takes information from each participant’s profile and recommends a list of potential matches. Participants can then message those on their recommended list directly and set up a video call from there. You can decide though how valuable this feature is given your virtual onboarding strategy.
  • Insightful Reporting: Bizzabo offers a pretty powerful reporting dashboard for organizers to leverage. From basic metrics like session attendance to more advanced data collection, like user ratings. Not to mention, their reporting dashboard is also easily shared across a team, making communication much smoother.
  • Robust Integration Set: Bizzabo’s virtual onboarding platform also features a solid set of native integrations, including Slack, Zapier, and Hubspot to name a few. Beyond these, they also offer an open API so you can connect Bizzabo with your preferred tools/apps as well.

Things To Keep In Mind:

  • Difficult To Use: Since Bizzabo offers a nearly complete virtual solution, this undoubtedly also comes with a steep learning curve. Past customers have complained that the process of setting up sessions in particular was overly difficult and hard to understand, especially the first few times. 
  • Mobile App: Unlike other virtual onboarding platforms on this list, Bizzabo prioritizes the mobile experience by building a branded mobile app. Unfortunately, this means participants then need to download or install the app prior to joining the session, a step some new hires may be reluctant to do.
  • Limited Networking Options: Most of the networking offered by this virtual platform is just 1-1 video calls that participants initiate themselves. Managers do not have a way to enable breakout room-type networking where multiple groups can socialize/converse with one another at once. Depending on how important networking may be to your virtual onboarding strategy, Bizzabo may or may not be the right platform for you.
  • Few Easy Customization Options: The degree of customization capabilities on event pages is also quite limited, when compared to other virtual solutions, like Remo. While they do offer templates, there’s not much a manager can do to make any impactful changes to those, unless they have a deep understanding of HTML and CSS. A lot of the reviews mentioned how much of a pain in particular it was to resize images on the virtual platform. As such, with Bizzabo’s virtual solution, it is more challenging to create an onboarding session that fully represents your company’s brand.
  • No Live Support: Unlike other virtual onboarding platforms, Bizzabo opts to not offer any form of live chat support. Instead, organizers and participants can access their self-service help articles or contact their team via email. That being said, there were comments about the possibility of Bizzabo adding a chatbot (instead of a human being) to introduce a live chat component to their support.

Pricing:

Bizzabo offers customers 4 pricing tiers that each differ based on the features offered:

  • Essential: Comes with reporting and analytics capabilities but charges per registrant
  • Premium: Offers the option of a custom domain with pre-determined registration bundles
  • Unleash: Provides Open API access and one native integration with unlimited registrations
  • Enterprise: Gives you a custom branded event app with unlimited registrations

While Bizzabo doesn’t provide any price ranges on their website, past customers have noted that compared to other virtual solutions, Bizzabo is quite expensive. There was also a note that Bizzabo only offers annual plans, which may make it an infeasible option for smaller businesses or those looking for a shorter commitment to try first. In order to get a quote for your virtual onboarding needs, you will need to contact their Sales Team first.

8. Hopin/RingCentral

RingCentral is a recent addition to the virtual events industry. It made its debut in 2023 when it acquired the popular virtual event platform, Hopin. Originally a large communications solution, RingCentral wanted to expand their product offering to match the growing demand they saw for virtual events. At the time, Hopin was a very fast growing, very well-known virtual events platform. So, to get a foothold in the virtual events onboarding industry, RingCentral moved to acquire Hopin’s event business “Hopin Sessions”. Since the acquisition, RingCentral continues to serve Hopin’s past customers (though many chose to leave first and move to other virtual platform alternatives).

Now, virtual events remain one part of the much wider RingCentral ecosystem. As a company, they aim to provide a comprehensive virtual solution to online communication and collaboration. Though their major focus is on communication between companies and customers/leads, the platform does offer some features that lend itself well to virtual onboarding as well. 

For this analysis, we’ll be focusing solely on RingCentral’s Events product. Check out our detailed Hopin review for a look into their virtual solution.

Hopin/RingCentral Virtual Software

Ratings: RingCentral Events/Hopin scores a 4.5 out of 5 on G2, based on 895 reviews. Majority of these reviews mention the ease of user for participants and affordability.

What We Love About RingCentral Events:

  • Ease of Use for Participants: A significant majority of reviews mention how easy it is for participants, in particular, to be able to use and navigate the virtual platform once they’ve joined. There were comments around the registration process being difficult, but once inside it was far more intuitive. All modules of the event that an organizer has enabled (main stage, sessions, networking e.t.c.) are all organized in one navigation bar that a participant can use to jump between modules as they please. This does mean though that the organizer does not have as much control over where participants are, which could be a deal breaker depending on your strategy.
  • Affordable: Many customers noted that for the features you get, RingCentral is a quite affordable option, compared to other virtual solutions on this list. With a starting price of just $750/year, they cater to small businesses as well who may not have as large a budget as some other bigger corporations.
  • 1-1 Networking Opportunities: Like some other virtual platforms, RingCentral also offers a “Sessions” module which provides breakout rooms for smaller discussions. However, RingCentral, offers 1-1 networking in addition with their dedicated “Networking” module. Here, participants can enter and be matched with other users for short conversations, like speed networking. This could be very useful within virtual onboarding as a way for new team members to break the ice with existing employees, or even just as a team building exercise. Best part though, is RingCentral offers organizers both options – so you ultimately can decide to go with whichever module (or both) fits your specific virtual onboarding strategy.
  • Studio-Level Presentations: Hopin acquired Streamyard during its initial run to build up its ability to power professional-looking presentations. This quickly became a well-loved feature of Hopin’s (and now RingCentral’s). With this, presenters can enter into a backstage area where they control everything seen on the main stage by participants. You can adjust the layout used, control who is on screen when, add overlays or banners for additional information, and more. While presentations are not usually the focus of onboarding, this may be helpful for the larger team/social gatherings or training sessions held for new employees (particularly in larger companies). 

Things To Keep In Mind:

  • Technical Issues: Even though a certain degree of technical issues can be expected at online events/sessions. A lot of the reviews did mention that RingCentral events in particular faced far more issues compared to other alternatives. For example, participants not being able to hear one another, difficulty joining a session, laggy videos, and more. This was particularly noticeable at larger events (though it did still occur even at smaller events), indicating the virtual solution may not be scalable or performant for larger sizes.
  • Poor Live Support: Given technical difficulties can occur with virtual events/sessions, the majority of virtual platforms see it fit to offer some form of live support. This way, if you do face an issue during a live event, you have someone to contact and report the issue too and find a solution. However, RingCentral events do not seem to offer any option for live human support. They only offer an AI-powered chatbot, so it becomes extremely difficult to reach an actual support member during a live session.
  • No Customization: RingCentral’s virtual platform is quite comprehensive, except when it comes to customization. Beyond adding your own logo (in addition to RingCentral’s), there is not much else you can do on the platform to embed your brand identity for onboarding sessions. One of the biggest branding complaints though is RingCentral’s mandatory post-event survey. It’s a simple survey participants fill out at the end of an event, rating the event and the RingCentral platform (without even sharing the results of this survey to organizers).
  • Low Quality Audio/Video: A lot of past customers also mentioned in comparison to other virtual platforms, RingCentral’s audio-video quality itself was much lower. With a lower video quality, your screen sharing and video streams can appear pixelated, making it difficult to see what you’re trying to share or even just enjoy a conversation.
  • Not Easily Accessible: A lot of past customers highlighted issues with RingCentral’s current registration/joining process. They spoke about it not only being long and tedious but also fraught with bugs, which ultimately leaves participants feeling frustrated. Not to mention, RingCentral currently only supports Firefox and Google Chrome browsers, so if you don’t have access to one, you have to first download it to be able to join. Most browser-based virtual platforms, like Remo, will at least support Edge and Safari in addition to Chrome and Firefox.

Pricing:

Since RingCentral offers a multitude of products, this pricing will only focus on their virtual events plans. Within this product, pricing is very straightforward with only one annual plan. Instead of offering multiple subscription types, RingCentral only varies plan price based on the expected number of attendees:

  • 100 attendees - $750/year
  • 500 attendees - $4990/year
  • 1000 attendees - $9490/year
  • 2000+ attendees - Contact RingCentral

An important point to note though is they only offer annual subscriptions with no free trial or free plan to first test the product out yourself. This means you are essentially locked into a full year with the virtual platform without being able to experience it as an organizer first-hand. So, if you are considering RingCentral, we’d recommend booking a few sessions with their team prior to making your decision, so you can see as much of the virtual platform as possible before committing.

9. vFairs

vFairs is one of the most popular virtual onboarding platforms in use today. It is best known as an engaging virtual, hybrid & in-person events management platform, but like others on this list was also found to be well suited for virtual onboarding.

vFairs Online Platform

Ratings: vFairs scored a 4.7 out of 5 on G2 with 1620 reviews. Most notable comments were about the platform’s 3D environments and their customer support.

What We Love About vFairs:

  • 3D Immersive Environments: Like Remo, vFairs also went with an immersive floor plan concept for their virtual spaces. These hyper realistic spaces on vFairs can help you set up an environment for your virtual onboarding that will not only captivate your new hires but also get them to feel like they’re physically in the space with you (they’re that immersive!). Word of warning though, some users do find the virtual spaces can be a bit overwhelming when you first join, so make sure you educate your new employees on how to use the platform if you choose to go with vFairs.
  • Great Customer Service: A lot of the top comments about vFairs platform mention their excellent customer support. Each comment goes so far as to even mention the specific account/support manager who fully supported their sessions from start to finish. That being said, these were more for the larger one-off events versus recurring smaller events like frequent onboarding sessions.
  • Customization Capabilities: With vFairs’ virtual onboarding platform, you can host your onboarding events/sessions in a digitally recreated version of your corporate office for the ultimate branded experience. Only two platforms, vFairs and Remo let you customize your virtual venue in this way. Though, it should be noted that, unlike Remo, in order to create fully bespoke virtual venues on vFairs, you do need to contact their team, and this may come at an additional cost.
  • Resource Hub: One of their standout features for virtual onboarding is their resource hub. This is where managers can upload guides, assessments, videos, and more into a centralized hub, from which participants can then download the content. This way participants can access their training content whenever they need to ensure they’re successful in their job transition. 

Things To Keep In Mind:

  • Difficult to Navigate: While vFairs’ 3D floor plans are visually appealing, they can be quite difficult to navigate through, especially for users who are not very technologically savvy. In a virtual onboarding platform, ease of use is key, if the platform is overly complex it could leave new hires with a bad impression of the company, as well as put them off completing their onboarding program. In vFairs’ attempt to replicate human behavior online, it seems to have made the platform as a whole far too complex for the average user. So, we recommend if you are going with vFairs to spend considerable time educating your new hires and team on how to use the platform before letting them join.
  • Time Consuming to Set Up: Some customers noted that despite vFairs mentioning a quick and easy set up process, it actually took far longer (about 2 weeks) to get an event/session set up. This was in part due to there being so many choices to make in terms of customizing the event, but also because small changes required manual updates from the vFairs team (more on that below). Ultimately, the longer you spend setting up all of these events and sessions, the more time it will take to get your new hire fully trained and ready.
  • Little to No Autonomy During Setup: Even with a solid range of customization options available, a lot of customers were frustrated over the need to continuously involve vFairs support. In order to make small changes or updates to the event, organizers had to reach out to vFairs to make these changes manually on their side, often taking 2-3 business days for each request. This can quickly add up to a very lengthy setup and onboarding process.
  • Technical Issues: A lot of past customers did mention a range of technical issues they faced when using the vFairs platform. These ranged from A/V issues like mic/cam not working or participants not hearing sound to operational issues such as making changes to event settings but not reflecting in the live event/session. Most virtual platforms will experience some degree of issues, but what made these issues and reviews stand out is that each highlighted vFairs live in-event/session support was lacking. Either they were unable to provide helpful solutions or were just unresponsive.

Pricing:

Like other virtual solutions, vFairs also offers a subscription-based pricing model and a one-time plan. It should be noted though that their one-time plans are charged per product, meaning there’s a separate price for their virtual platform, hybrid platform, registration system, and other products. Depending on your needs, this could quickly get quite expensive if you opt for their per event/product pricing model.

Alternatively, vFairs offers 3 tiers as part of their annual subscriptions: Basic, Premium, and Enterprise. At first glance, the major differences between the tiers remain only in their number of registrations and level of support offered:

  • Basic: 1000 registrations with only basic support
  • Premium: 2000 registrations with a dedicated project manager
  • Enterprise: 5000 registrations with a dedicated project manager and custom integrations

However, when reviewing their price comparison table, you’ll notice that within the basic plan, all the core virtual onboarding features, like group networking rooms, certification, and gamification are only available as a per-event add-on. If you plan to host numerous events on this plan, which the plan does support, this model could become very expensive for you. So, be sure to take a look at their plans and the comparison table to identify which features you really need for your virtual onboarding strategy.

Unfortunately, vFairs does not provide a starting range for an idea of their pricing, so you would need to get in contact with their team for more information and a quote. However, past reviews have mentioned that vFairs’ pricing is relatively more expensive than some other alternatives available on the market today.

10. Airmeet

This virtual meetup and workshop platform is also specifically built to improve on the participants’ virtual experiences. Airmeet is focused on helping organizers drive engagement and amplify brand growth, which is why a lot of managers turned to Airmeet to bring their virtual onboarding to life. While virtual onboarding may not be Airmeet’s sole focus, like other platforms, it still offers a range of features that are well suited to this use case. Take a look at our comprehensive Airmeet review here.

Airmeet Online Software

Ratings: Airmeet maintains a solid 4.6 out of 5-star rating based on 667 reviews on G2. Most reviews mention its ease of navigation and excellent support as standout strengths.

What We Love About Airmeet:

  • Easy to Navigate: Airmeet prides itself on being a relatively easy to use and navigate virtual platform for participants. Their virtual platform is well organized, so users can jump between sessions as they please without hassle. Without overcomplicating basic functionality like joining the session, participating in a group discussion, or watching a presentation, a lot of customers pointed out how simple the platform was for their participants.
  • Available Customer Support: Like most other virtual platforms on this list, Airmeet has been applauded for their dedication to excellent customer support. Not only do they provide the almost-standard live support, they also have in the past offered a 24x7 live support lounge. This meant, if you had questions or issues, you could drop into the lounge and talk to a real person immediately about your problem for a quick and efficient resolution.
  • Comprehensive Integrations: Like Cvent, Airmeet provides a very robust marketplace of integration options for its customers. From productivity tools, like Slack, to certification tools, like Credly, Airmeet covers a wide range of tools and apps. If that’s not enough, Airmeet also supports both Zapier and a Public API, for the ultimate flexibility. A quick note though, some of their listed integrations are mentioned as “Powered by Zapier”, this means you would need an active Zapier account to make use of this integration.
  • Networking Options: Airmeet offers two types of networking options on their virtual platform - Social Lounge and Breakout Rooms. With the Social Lounge, participants are free to network or socialize with one another. Breakout Rooms, on the other hand, provide a more structured approach to networking where the organizer can set discussions and group sizes ahead of time. By offering both options, managers have the ultimate choice over which one (or both) they would like to use for each of their onboarding events. For example, workshops may require more structured groups, so the breakout rooms functionality becomes more important vs. with team socials, you’d want your new hires to mingle freely with the rest of the team, which calls for the social lounge feature instead.

Things To Keep In Mind:

  • Steep Learning Curve for Organizers: Despite creating a simple and intuitive experience for participants, the same cannot be said for organizers. A lot of customers mentioned there was a lot of unnecessary complexities involved within the set up process for events/sessions. This is in part because Airmeet was built for larger-scale events where elements like multi-session tracks or ticketing are needed, but overall if you’re running a smaller event or session it can get very complicated and tedious to set up.
  • Limited Customization Options: Airmeet’s virtual platform does not offer the best customization opportunities. Beyond just editing button colors and adding a color or patterned background (that is very much covered for the duration of your session), there isn’t much more you can do to brand your sessions. Compared to other platforms, like Remo, where you can host your events on your own subdomain, fully brand the virtual platform, and even customize the entire venue, Airmeet does lack a bit in this regard.
  • No Pricing Transparency: Like other virtual platforms, Airmeet too does not disclose its pricing (or even starter pricing) on its website. They require you to book a session with their team for a quote after they’ve understood your needs. However, multiple customers did mention that they received conflicting pricing information from Airmeet. One customer even disclosed they received two different quotes for the same event needs, without a clear reason as to the price discrepancy. They also noted that after signing up for a paid plan, features seen in their trial suddenly disappeared without a reason or explanation.
  • Very Restrictive: Some past customers expressed their frustration with how rigid Airmeet’s platform is. For example, if you entered some event details incorrectly on set up, you were not able to make changes to them. This forces you to then re-start the process from scratch (without even being able to delete incorrect or no longer needed events/sessions from your dashboard). Another customer noted it was impossible to change your community name or email address (even via Airmeet support). So, if you rebranded or were simply testing at first, all your sessions/events will be hosted under an incorrect company name or email.

Pricing: Airmeet, like other virtual platforms on this list, do not share pricing information on their website. So, you do not need to request a meeting with their Sales team who can then provide a quote based on your plan needs.

However, they do offer 3 plans: 

  • Premium Webinars: This is only for webinar-style events with 1 organizer
  • Virtual Events: This includes their virtual event features with 3 organizers
  • Managed Events: This is where Airmeet helps you plan and manage your entire event (priced per event)

It is important to note though that past customers have disclosed price discrepancies given to them by Airmeet’s team for the same event requirements. So, if you do choose to go with this virtual platform, we’d recommend asking them more about their pricing structure to ensure you’re getting the best deal you can.

Things to Look For in the Best Virtual Onboarding Platforms

What is a Virtual Onboarding Platform?

Most people often mistake the term “onboarding” for “orientation”. But there is a difference. “Orientation” refers to just the general introduction a new employee receives at the workplace. While, “onboarding” is a comprehensive process in which new employees transition into their official roles and become part of the organization. A virtual onboarding platform is simply a software or tool that hosts this comprehensive process online.

Virtual onboarding platforms usually enable HR, managers, or team members to host workshops or sessions online that welcome and train new employees well. As such, they usually feature some form of an online space where users can connect with audio and video, just as they would do in person. The best platforms will also allow some way to enable teams to pass information and track the progress of new hires as they undergo the onboarding process.

The goal of an onboarding process is to help new employees build their confidence and efficiently transition into their new role. It usually consists of a series of: individual meetings, self-paced learning, team-building workshops, and live training sessions. As such, the virtual onboarding platform you end up choosing must be able to facilitate all of the above well.

When searching for the right virtual onboarding platform for your team, company, or organization, there are a number of key things you should consider. These include:

1. Ease of Use

It goes without saying that the primary objective of a virtual onboarding platform is that it must be easy to use. If the platform is difficult to use, not only does it add to a manager’s workload (rather than reducing it), but more importantly it can be counter-productive for the new employee. Instead of helping them build confidence, it can actually demotivate the new employee if they cannot easily figure out how to complete their training work or attend online sessions. Moreover, it can even go so far as to put them off finishing their training to begin with. So, remember to test the ease of use of the virtual platform from both the manager’s and the employee’s perspective.

2. Integration Capabilities

When looking for a virtual onboarding platform or software, you should always consider its current integrations available. If you’re hoping to connect your virtual onboarding platform with your existing HR tools, this is an absolute must to ensure the platform fits within your existing system of tools. Usually virtual platforms, like these, will offer native integrations with marketing or CRM tools (more event-focused integrations). So, be on the lookout for integrations like Zapier or Pabbly, which let you connect 2 or more platforms together without a native integration or coding knowledge. Alternatively, if you do have engineering resources on your team, you may also want to look out for virtual onboarding platforms that provide an external API that you can directly connect to your existing tools. Also, be sure to check exactly what each integration provides to ensure it will let you pass the right information between the two softwares.

3. Customization

A big part of onboarding is introducing your new recruits to your company/brand. So, it makes sense to want the platform where you host those onboarding sessions to also reinforce your brand. That’s where the ability to customize your virtual onboarding platform comes in handy – whether it’s simple customization like adding your logo, or more advanced customization like the actual virtual space. Not to mention, the process of customization should also be rather simple, again the purpose of a virtual onboarding platform is to help make onboarding easier, not harder.

An onboarding platform that provides easy user profile customization features for current and new employees to enable them to learn more about themselves as well as build connections and team relationships in the future.

4. Networking Capabilities

For new hires to get acquainted into a team quickly, their virtual onboarding will usually consist of some form of networking opportunities. This would be where the new hire can meet others on the team, participate in team building activities, and just start to get to know one another. This is a super important part of virtual onboarding, as it gives the new hire some social support for questions or advice by someone other than their direct manager. So, the virtual onboarding platform has to provide some degree of authentic networking capabilities. More than just audio-video or breakout rooms, the best virtual platforms will go beyond to offer a multi-faceted approach to networking that mimics similar human interaction.

5. Multimedia Compatibility

Virtual onboarding involves training new recruits in different (usually multiple) ways, depending on your company, this could involve videos, PDF’s, interactive worksheets, and much more. As such, the right virtual onboarding platform should be compatible with multiple forms of media, along with the basic audio-video capabilities. These may be required for an easy onboarding experience that will greatly improve the level of learning for new hires.

6. Gamification or Interactive Elements

A huge goal of any virtual onboarding platform is to get new hires to complete onboarding. So, to do that, lots of virtual onboarding platforms will aim to make their platform interactive and fun to use as well. A few examples of this could be building a goal-setting space, so new employees/managers can set daily, weekly, or monthly targets and track progress towards each. Or, in-built interactive features, like polls, quizzes, or whiteboards. Alternatively, it could also be gamification elements, like leaderboards, badges, or virtual challenges to increase employee motivation and participation.

7. Progress Analytics

The best onboarding platforms should have built-in metrics and data collection measures like in-built charts, virtual scores and diagrams. These types of built-in metrics and data collection measures are needed to keep tabs on the progress of each employee’s virtual onboarding.

The best virtual onboarding platforms will also offer ways to collect information on employee’s pain points or knowledge gaps upfront. These could be self-assessment modules, live quizzes, or even just real-time surveys to gauge an understanding of where your new recruits are within their onboarding journey.

8. Active Help/Support Team

With every virtual platform, there will undoubtedly be technical issues that come up or general how-to questions. The best virtual platforms, though, will provide top-notch support by a dedicated customer support team. This team will be available to answer your questions, listen to feedback, even address complaints about the platform, and most importantly support should a technical issue surface. Good virtual onboarding platforms will also offer support via a variety of channels such as live chat, email, a self-service help center, or even phone support.

Frequently Asked Questions about Best Virtual Onboarding Platforms

Here are some frequently asked questions (FAQs) about virtual onboarding platforms:

1. What features should I look for in a virtual onboarding platform?

When it comes to finding the best virtual onboarding platform you should consider certain factors such as:

  • Ease of Use
  • Intuitive User Interface
  • Compatible integration tools 
  • Brandability/Customization Options
  • Multimedia Compatibility
  • Networking Capabilities
  • Gamification or Interactive Elements
  • Reporting/Progress Analytics
  • Level of Customer Support/Service

2. How does the onboarding process work on a virtual onboarding platform?

Virtual onboarding processes may differ depending on the platform you use and the features it offers.

The organizer defines the objectives, agenda, and logistics of their onboarding sessions. The organizer then creates or gathers the necessary content for the event, such as documents, presentations, videos, and interactive elements. The organizer then proceeds to configure the onboarding platform to host the onboarding experience. The organizer sends out invitations to participants, including new hires, trainers, speakers, and any other stakeholders if need be.

3. Are virtual onboarding platforms customizable to fit a company’s specific needs or brand?

Not all virtual onboarding platforms will offer comprehensive customization abilities. Some may allow limited options, such as just adding a logo or changing colors. However, with a virtual onboarding platform like Remo, you are granted full access to customize not only the platform (with your logo, a custom URL, and more), but also your entire virtual venue can be customized. You could host your onboarding in a recreated digital twin of your office space, or familiar locations, or even a beach!

4. How easy is it to learn how to use a virtual onboarding platform for both managers and new hires?

A good virtual onboarding platform should be very simple to learn for both managers and their new hires. For new hires, it’s extremely important, the platform you select is easy to navigate to ensure they feel comfortable as this will set the impression they have of your company. On the other hand, for managers, it’s important that the virtual platform is easy to set up, so that you’re actually saving time and effort rather than adding to your plate. In order to evaluate a platform’s ease of use, there’s nothing better than experiencing it for yourself, so we recommend doing a free trial, free plan, or private demo with each virtual platform on your list.

5. What kind of support and training is provided for new hires when using a virtual onboarding platform?

Onboarding training helps the new hires of an employee get acquainted with their organization and their new roles. While this will mostly come from the virtual onboarding agenda or the manager themselves, a good virtual onboarding platform will help facilitate training and support. For example, offering a way for managers to share resources with new hires easily, or providing spaces for new hires to socialize with fellow team members.

6. Do virtual onboarding platforms offer analytics and reporting capabilities to track onboarding progress?

Yes, a lot of virtual onboarding platforms will offer analytics such as session metrics or engagement data to help track individual employee progress. Remo and Cvent are good examples of virtual onboarding platforms that provide a robust set of post-session analytics for you to explore.

Hoyin Cheung

Hoyin Cheung is the Founder & CEO of Remo, where he focuses on enhancing the authenticity of connections at virtual events. With a wealth of experience in event planning, he translates his insights into compelling content aimed at improving virtual interactions. His mission is to empower event professionals with practical tips to foster genuine connections in every virtual gathering.

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